An overview of City's agencies, boards & commissions, Office of the City Clerk's role and volunteering to serve on a Civic Agency.

Office of the City Clerk

City Hall Service Desk (Office of the City Clerk)

3rd Floor, City Hall
Monday to Friday
Open 9am - 4pm
Closed noon - 12:30pm daily
Closed on all statutory holidays

Please note: As City Hall is partially closed, in person services are currently paused.

By phone or e-mail:
Monday to Friday
8am - 4:30pm
Phone: 780-496-8178
E-mail: city.clerk@edmonton.ca

FOIP

Access to Information or FOIP requests continue to be accepted:

  • Online
  • Mail
    • Won't be received on a regular basis
    • Payment for general FOIP requests must be made online
  • As City Hall is closed to the public we cannot accept requests in person

We anticipate that there may be additional challenges in filling FOIP requests remotely (example:  retrieval of records, employees providing records will need to do so electronically). Applicants will be notified of any delays.

Phone: 780-496-5222
Email: foip@edmonton.ca

FOIP Request

Tribunals
The Subdivision and Development Appeal Board (SDAB)

Using a written hearing or appeal process, as approved by the Board Chair. The process is being managed remotely with Board Members.

The Assessment Review Board (ARB)

Using a written hearing process for residential complaints (Local Assessment Review Board, LARBs) and videoconference hearing process for commercial complaints (Composite Assessment Review Board, CARBs), as approved by the Board Chair.

The Community Standards and License Appeal Committee (CSLAC)

A Committee of Council. On April 15, 2020, Council passed a motion that all CSLAC meetings be suspended until it is determined that it is safe to hold meetings in person.

Phone: 780-423-7420
Email:
assessment.reviewboard@edmonton.ca
sdab@edmonton.ca

Civic Agencies

The Civic Agency Team continues to provide services remotely.

Phone: 780-442-4395
Email: civic.agencies@edmonton.ca

Election and Census Office

The Election and Census Office is closed to the public. Election and Census staff continue to provide the same services remotely. 

Phone: 780-496-8008
Email: elections@edmonton.ca

Each year Edmontonians are appointed to Edmonton's Civic boards - which includes agencies, boards, committees, commissions and task forces.

Council values the input of civic boards on maters which impact Edmontonians.  Whether advisory, decision-making, quasi-judicial, or governing, all provide citizens with an opportunity to participate in the present and future direction of the city.

The Office of the City Clerk oversees board-member recruitment, appointments and training; as well as the establishment and classification of new boards and assists Council in developing guidelines for the agencies.