The City of Edmonton is committed to protecting personal information and providing appropriate access to City records. You have the right to know how we protect your privacy and to request access to City records.
Bylaw and Policy
- City Administration Bylaw, Bylaw 16620
- Corporate Policies and Procedures, Administrative Policies by Name, D-F:
- A1477 Data and Information Management Administrative Policy
- Privacy Administrative Procedure
- Access Administrative Procedure
- A1477 Data and Information Management Administrative Policy
Protection of Privacy
Privacy in the City is regulated by the Protection of Privacy Act (POPA). The Act ensures that personal information is managed and protected appropriately. It establishes mandatory privacy-protection practices for public bodies and encourages the design of programs and services that prioritize privacy protection.
Privacy Management Program
The City of Edmonton’s Privacy Management Program determines how the City protects your personal information. It details how we respond to reports of privacy incidents and review City initiatives to ensure your personal information is protected right from the start.
For links to each policy tool, go to Corporate Policies and Procedures, Administrative Policies by Name, D-F: A1477 Data and Information Management Administrative Policy.
Reporting a Privacy Incident
A privacy incident happens when personal information is potentially collected, accessed, used, shared or destroyed without authorization. If you believe that a City business area or employee has inappropriately collected, used or disclosed your or someone else’s personal information, please complete and submit the Privacy Incident Report form so we can look into the incident and take steps to contain the incident if necessary.
Personal Information Corrections
If you need to update your name, address or other contact information in a City’s system, please call 311 and they will help you.
To request a correction to personal information in a City record, please submit a completed Request to Correct Personal Information form. If you have any questions, please contact Corporate Access and Privacy or 780-496-5222.
Access to Information
Access to information at the City is governed by the Access to Information Act (ATIA). The Act regulates the process for releasing and obtaining information from government and public bodies. City information can be accessed in several ways depending on the nature of the information. They may already be publicly available, requestable directly from the business area that manages the information, or accessible through a formal ATIA request.
Publicly Available Information
Edmonton's Open City Initiative strives to transform the City into a more transparent, open and accessible organization. Information about the City is widely available throughout this website and on the Open Data Portal. Public information is also available here:
- Information about City programs and services
- News releases and media requests
- Edmonton maps
- Data sets
- Information stored at the City Archives
- Council meetings online, agendas, reports and minutes
- Before 2009 - Past Council and Committee Meetings
- 2009 to present - Council and Committee meetings
- Click the Upcoming/Past Meetings button at the top right
- Scroll down to Past Meetings to select the meeting type and year you’re interested in
Request from Business Area
Information that is routinely available and must be requested from the business area includes, but is not limited to:
Formal ATIA Request
If the information you’re looking for is not publicly available and cannot be requested from the business area, please submit a Formal Access to Information Request.
Law Enforcement Request for Personal Information
The City ensures that personal information will only be disclosed as authorized under POPA. If you are a member of law enforcement requesting personal information from the City, please use the appropriate form:
- Law Enforcement Disclosure Form
- Edmonton Transit System (ETS)
- Another area-specific form
Access to Information Statistics
The City of Edmonton provides statistics to the Government of Alberta every fiscal year. The provincial government uses these statistics to prepare their annual report.
FOIP Statistics - Fiscal Year 2024/25
FOIP Statistics - Fiscal Year 2023/24
FOIP Statistics - Fiscal Year 2022/23
Resources
Government of Alberta - Protection of Privacy Act
Government of Alberta - Access to Information Act