Our corporate policies are our roadmap for daily operations.
They are meant to ensure consistency, uphold our standards, assure compliance with laws and foster transparency, accountability and stability.
Corporate Policy Framework
The Corporate Policy Framework provides direction for City employees who develop or implement policy, or who use its tools to direct operational activities.
The framework defines policy tools available to them, what they can be used for, and who is accountable for key parts of the policy management process.
Council Policies
For Residents
Council Policies are commitments to residents and the community and provide Administration with strategic direction.
They can set direction or can provide further strategic direction by activating Policy Directions in ConnectEdmonton, the City Plan or other strategies.
Council policies can also be used to set standards and processes for City Councillors and their staff.
By Name
A
Access to Municipal Services Without Fear: Policy C606
Accessibility for People with Disabilities: Policy C602A
Procedure: Accessibility for People with Disabilities
Active Transportation: Policy C544
Affordable Housing Investment Guidelines: Policy C601A
Procedure: Affordable Housing Investment Guidelines
Agencies, Boards, Committees and Commissions: Policy C575E
Procedure: Agencies, Boards, Committees and Commissions
Arterial Roads for Development: Policy C507
Asset Management: Policy C598A
B
Benefit Plan Continuation After Term (Members Of Council): Policy C524
Blatchford District Energy Utility Fiscal: Policy C597B
Brownfield Remediation and Redevelopment Support: Policy C571
Business Improvement Areas: Policy C462C
C
Capital Infrastructure - Project Delivery Policy: Policy C555A
Capital Project Governance: Policy C591
City Council Compensation: Policy C626A
City Hall Public Space Use: Policy C561A
Procedure: City Hall Public Space Use
City Land Assets for Non-Profit Affordable Housing: Policy C437A
City of Edmonton Archives: Policy C448
City/Community Leagues Relations: Policy C110
Civic Protocol: Policy C419A
Climate Resilience: Policy C627A
Procedures:
- Acquisition of City Buildings
- City Building Leasing - City as Landlord
- City Building Leasing - City as Tenant
- City-Funded, Non-City Owned Buildings
- Design and Construction of City Buildings
- Existing City Buildings
Community Amenity Contributions in Direct Control Provisions: Policy C599A
Community Facility Partner Capital Grant Program: Policy C562B
Community League Grants: Policy C502A
Complete Streets: Policy C573B
Construction Hoarding: Policy C580A
Corner Store Program: Policy C616
Corporate Tree Management: Policy C456C
Procedure: Corporate Tree Management Tree Reserve
Councillors’ Budget and Expenses: Policy C618E
Creation and Transfer of School Sites to School Boards: Policy C454
D
Debt Management Fiscal: Policy C203D
Designing New Neighbourhoods: Policy C572
Developing Surplus School Sites: Policy C583B
Development Setbacks from River Valley/Ravine Crests: Policy C542A
Disaster Relief Monetary Donations by the City of Edmonton: Policy C541
Diversity and Inclusion: Policy C538
Downtown District Energy Utility Fiscal: Policy C631
E
2021 Edmonton Economic Recovery Construction Grant Incentive: Policy C625A
Procedure: 2021 Edmonton Economic Recovery Construction Grant Incentive
Edmonton Economic Recovery Grant: Policy C623B
Procedures:
- Business Association Stream and City Stream
- Business Improvement Area Levy Rebate Stream
- Economic Action Plan Grant Stream
Edmonton Police Service Funding Formula: Policy C604B
Edmonton Police Service Reserve: Policy C605
Edmonton Transit System Fare: Policy C451H
Edmonton's Environmental Management System: Policy C505
Employee Child Care Policy: Policy C584
Enhancing Community Facility Services Through Partnerships: Policy C187
Enterprise Performance Management: Policy C600
Enterprise Risk Management: Policy C587A
Procedure: Enterprise Risk Management
Environmental: Policy C512
Events: Policy C603
F
Facility Name Sale: Policy C477A
Family and Community Support Services Program: Policy C417A
Financial Stabilization Reserve: Policy C629A
Financing of Local Improvements: Policy C200B
Fire Rescue Service Delivery: Policy C523A
Fiscal Policy For Revenue Generation: Policy C624
Fiscal Policy for the Planning and Development Business: Policy C610A
Procedure: Fiscal Procedure for the Planning and Development Business
Fleet Replacement Reserve: Policy C617
G
Goods Movement: Policy C577
Green Building: Policy
H
Honoraria and Expenses for City Agencies: Policy C628B
Procedure: Honoraria and Expenses for City Agencies
Human Resources Management for Council Staff: Policy C608A
I
Industrial Infrastructure Cost Sharing: Policy C592A
Procedure: Industrial Infrastructure Cost Sharing
Integrated Pest Management: Policy C501A
Investment: Policy C212E
J
(none)
K
(none)
L
Land Development: Policy C511A
Legal Representation and Indemnification of City Employees, Agents and Members of Council: Policy C482
Light Efficient Community: Policy C576
Procedure: Light Efficient Community City
Liquor Advertising on Edmonton Transit System Equipment and Property: Policy C559
Procedure: Liquor Advertising on ETS Equipment and Property
Living Wage for City of Edmonton Employees: Policy C612B
Procedure: Living Wage for City of Edmonton Employees
Local Improvements - Surface: Policy C619
M
Migrant Inclusion Policy: Policy C529A
Multi-year Budgeting: Policy C578A
Municipal Census Policy: Policy C520C
N
Naming Municipal Assets: Policy C509C
Natural Area Systems: Policy C531
Neighbourhood Renewal Program: Policy C595A
O
Oil and Gas Facilities: Policy C515
Open City: Policy C581
Open Space: Policy C594
Optimization of the Transportation System Network: Policy C569
P
Park and Ride: Policy C554A
Parking Meter Permit: Policy C209C
Parkland & North Saskatchewan River Valley Utility Installation: Policy C307
Policy to Govern the Use of Funds from the Sale of Surplus School Sites: Policy C468A
Policy to Encourage the Designation and Rehabilitation of Municipal Historic Resources in Edmonton: Policy C450B
Policy for Siting Telecommunications Facilities: Policy C471C
Process for Developed Properties that are Currently Unserviced to Connect to City Service: Policy C535 (Procedure included)
Public Art to Enhance Edmonton's Public Realm: Policy C458E
Procedure: Public Art to Enhance Edmonton's Public Realm Procedures
Public Engagement: Policy C593D
Q
(none)
R
Records and Information Management for Elected Officials: Policy C596
Recreation User Fee: Policy C167B
Reserve and Equity Accounts: Policy C21F
Reference: Reserve Register September 30, 2024
Residential Neighbourhood Street Lighting Renewal: Policy C564
Retroactive Municipal Tax Relief: Policy C607B
Revolving Industrial Servicing Fund: Policy C533A
River Access Guiding Principles: Policy C586
S
Snow and Ice Control Policy: Policy C409K
Procedure: Snow and Ice Control
Statuary: Policy C459
Storefront Improvement Program: Policy C216C
Procedure: Storefront Improvement Program
Supporting Vulnerable People During Extreme Weather Conditions: Policy C620
Sustainable Procurement: Policy C556C
T
Traffic Safety and Automated Enforcement Reserve: Policy C579B
Transit Service: Policy C539A
Turf Management: Policy C614
U
Urban Traffic Noise: Policy C506A
V
Volunteerism: Policy C504
W
Ward Boundary Design: Policy C469B
Waste Services Utility Fiscal: Policy C558C
Winter Design: Policy C588
X
(none)
Y
(none)
Z
(none)
By Number
C100 - C399
C110: City/Community Leagues Relations
C167B: Recreation User Fee
C187A: Enhancing Community Facility Services Through Partnerships
C200B: Financing of Local Improvements
C203D: Debt Management Fiscal
C209C: Parking Meter Permit
C212E: Investment
C216C: Storefront Improvement Program
C217F: Reserve and Equity Accounts
C307: Parkland & North Saskatchewan River Valley Utility Installation
C400 - C499
C409K: Snow and Ice Control
C417A: Family and Community Support Services Program
C419A: Civic Protocol
C437A: City Land Assets for Non-Profit Affordable Housing
C448: City of Edmonton Archives
C450B: Policy to Encourage the Designation and Rehabilitation of Municipal Historic Resources in Edmonton
C451H: Edmonton Transit System Fare
C454: Creation and Transfer of School Sites to School Boards
C456C: Corporate Tree Management
C458E: Public Art to Enhance Edmonton's Public Realm
C459: Statuary
C462C: Business Improvement Areas
C468A: Policy to Govern the Use of Funds from the Sale of Surplus School Sites
C469B: Ward Boundary Design
C471C: Policy for Siting Telecommunications Facilities
C477A: Facility Name Sale
C482: Legal Representation and Indemnification of City Employees, Agents and Members of Council Policy
C500 - C599
C501A: Integrated Pest Management
C502A: Community League Grants
C504: Volunteerism
C505: Edmonton's Environmental Management System
C506A: Urban Traffic Noise
C507: Arterial Roads for Development
C509C: Naming Municipal Assets
C511A: Land Development
C512: Environmental
C515: Oil and Gas Facilities
C520C: Municipal Census
C523A: Fire Rescue Service Delivery
C524: Benefit Plan Continuation After Term (Members Of Council)
C529A: Migrant Inclusion
C531: Natural Area Systems
C533A: Revolving Industrial Servicing Fund
C535: Process for Developed Properties that are Currently Unserviced to Connect to City Services
C538: Diversity and Inclusion
C539A: Transit Service Standards
C541: Disaster Relief Monetary Donations
C542A: Development Setbacks From River Valley/Ravine Crests
C544: Active Transportation
C554A: Park and Ride
C555A: Capital Infrastructure - Project Delivery
C556C: Sustainable Procurement
C558C: Waste Services Utility Fiscal
C559: Liquor Advertising on Edmonton Transit System Equipment and Property
C561A: City Hall Public Space Use
C562B: Community Facility Partner Capital Grant Program
C564: Residential Neighbourhood Street Lighting Renewal
C567: Green Building
C569: Optimization of the Transportation System Network
C571: Brownfield Remediation and Redevelopment Support
C572: Designing New Neighbourhoods
C573B: Complete Streets
C575E: Agencies, Boards, Committees and Commissions
C576: Light Efficient Community
C577: Goods Movement
C578A: Multi-year Budgeting
C579B: Traffic Safety and Automated Enforcement Reserve
C580A: Construction Hoarding
C581: Open City
C583B: Developing Surplus School Sites
C584: Employee Child Care
C586: River Access Guiding Principles
C587A: Enterprise Risk Management
C588: Winter Design
C591: Capital Project Governance
C592A: Industrial Infrastructure Cost Sharing Program
C593D: Public Engagement
C594: Open Space
C595A: Neighbourhood Renewal Program
C596: Records and Information Management for Elected Officials
C597B: Blatchford District Energy Utility Fiscal
C598A: Asset Management
C599A: Community Amenity Contributions in Direct Control Provisions
C600 - C699
C600: Enterprise Performance Management
C601A: Affordable Housing Investment Guidelines
C602A: Accessibility for People with Disabilities
C603: Events
C604B: Edmonton Police Service Funding Formula
C605: Edmonton Police Service Reserve
C606: Access to Municipal Services Without Fear
C607B: Retroactive Municipal Tax Relief
C608A: Human Resources Management for Council Staff
C610A: Fiscal Policy for the Planning and Development Business
C612B: Living Wage for City of Edmonton Employees
C614: Turf Management
C616: Corner Store Program
C617: Fleet Replacement Reserve
C618E: Councillors’ Budget and Expenses
C619: Local Improvements - Surface
C620: Supporting Vulnerable People During Extreme Weather Conditions
C623B: Edmonton Economic Recovery Grant
C624: Fiscal Policy For Revenue Generation
C625A: 2021 Edmonton Economic Recovery Construction Grant Incentive
C626A: City Council Compensation
C627A: Climate Resilience
C628B: Honoraria and Expenses for City Agencies
C629A: Financial Stabilization Reserve
C631: Downtown District Energy Utility Fiscal
Administrative Policies
For City Employees
Administrative Policies provide direction to City of Edmonton employees on strategic and organizational matters that are under the authority of the City Manager.
City Administration Bylaw 16620 identifies the items that are delegated. See Bylaws - C.
By Name
A
Acceptable Use of Communication Technology: Policy A1429D
Procedure: Acceptable Use of Communication Technology
Allocation of Scarce Fuel Supply: Policy A1453
Procedure: Allocation of Scarce Fuel Supply
Attachment I: Fuel Allocation Guide
Alternative Work Strategies (AWS): Policy A1462
Procedure: Alternative Work Strategies
Attachment I: Job position evaluation for AWS profiles
Attachment II: Alternative Work Strategies, Benefits and Tools
Attendance Management: Policy A1108B
Procedure: Attendance Management
Attachment I: Attendance Management Guidelines
B
(none)
C
Common Area Services For Integrated Facilities: Policy A1412
City Employees - Contracts with City (A1203B)
The purpose of this directive is to ensure that City resources are not exploited for the personal gain of any Employee or Employee’s Immediate Family. Awarding of contracts will be carried out fairly and impartially without any advantage or favouritism to Employees or the Employee’s Immediate Family.
Communications: Policy A1446A
Procedure: Communications
Attachment I:
Attachment II: Visual Identity Standards
Contract Management Directive: Policy A1205
Procedures:
- Contract Amendments
- Contract Completion and Financial Closeout
- Manage and Resolve Disputes
- Manage, Monitor and Ensure Contract Compliance
- Manage Supplier Performance
Corporate Billings and Cheques - Forms: Policy A1418
: Policy A1122
Corporate Web Office Service Delivery: Policy A1449
Procedure: Corporate Web Office Service Delivery
D
Data and Information Management: Policy A1477
Procedure: Lifecycle Management
Standards:
- City of Edmonton Classification and Retention Schedule
- Generative Artificial Intelligence
- Records Management for Information from Decommissioned Applications
Guidelines: - Digital Record Naming Convention
- Digitization of Physical City Records
Donations to the City of Edmonton: Policy A1440
Procedure: Donations to the City of Edmonton
Duty to Accommodate Disabilities: Policy A1126
Procedure: Duty to Accommodate Disabilities
Schedule: Duty to Accommodate Framework Agreement
E
Employee Dress Code: Policy A1113
Energy Management: Policy A1405
Environmental Protection, Compliance and Reporting: Policy A1427
F
Financial Administration and Control Administration Directive: Policy A1206
Procedure: Expenditure Accountability Framework
Attachments:
- Corporate Accountability Framework (CAF) Matrix
- Payment of City Money
- Employee Business Expenses
- Handling City Money
- Private Vehicle Reimbursement Procedure
- Attachment I: Private Vehicle Reimbursement Daily Log
Attachment II: Private Vehicle Reimbursement Threshold
Attachment III: Examples of Business Versus Personal Travel
- Attachment I: Private Vehicle Reimbursement Daily Log
Fraud Administrative Policy: Policy A1464A
Procedures:
G
Grants and Other City Contributions: Policy A1460
Procedure: Grants and Other City Contributions
Attachment I: City Contribution Decision Criteria
Attachment II: Grant Administration Style
Attachment III: City Contributions Cost Elements
H
Hiring: Policy A1104A
Procedure: Hiring
I
Information Technology Hardware and Software - Non Standard Request : Policy A1422B
Procedure: Information Technology Hardware and Software - Non Standard Request
J
(none)
K
(none)
L
Learning and Growth: Policy A1120B
Lease Financing: Policy A1441
Procedure: Lease Financing
Attachment I: Lease/Buy Considerations
Attachment II: Leasing Roles Matrix
Leave of Absence with Pay: Policy A1105A
Leave of Absence without Pay: Policy A1106B
Legal Holds - Preservation of Records Relating to Legal Action: Policy A1458
Procedure: Legal Holds - Preservation of Records Relating to Legal Action
Lieu Days: Policy A1109
Local Authorities Pension Plan - Participation: Policy A1119C
Procedure: Local Authorities Pension Plan - Participation
M
Maintenance of City-Owned Facilities: Policy A1403A
Maintenance of Emergency Vehicles: Policy A1400A
Municipal Funding Arrangements: Policy A1476A
Procedure: Municipal Funding Arrangements
N
(none)
O
Occupational Health and Safety: Policy A1117E
Procedure: Occupational Health and Safety
P
Photocopying and Printing (Reprographics): Policy A1404
Planning Referrals and Notifications with Regional Partners: Policy A1475
Procedure: Planning Referrals and Notifications with Regional Partners
Privacy Breach: Policy A1445
Procedure: Privacy Breach
Attachment I: Reporting Form
Privacy: Policy A1433A
Procedure: Privacy
Attachment I: Privacy Code
Attachment II: Web Privacy Code
Provision of Office and Special Purpose Accommodation for Civic Staff: Policy A1407B
Procedure: Provision of Office and Special Purpose Accommodation for Civic Staff
Attachment I: Corporate Space Guidelines
Attachment II: Accommodation Request and Implementation Process
Attachment III: Exceptions
Public Involvement: Policy A1448
Procedure: Public Involvement
Purchasing Light-duty Vehicles: Policy A1451
Procedure: Purchasing Light-duty Vehicles
Attachment I: Light-duty Vehicle Needs Analysis Checklist
Attachment II: Light-duty Vehicle Purchase Approval Form
Q
(none)
R
: Policy A1124
Release of Personal Information to a Law Enforcement Agency: Policy A1436
Reserving City Facilities: Policy 1474
Procedure: Reserving City Facilities
Respectful Workplace: Policy A1127
Procedure: Respectful Workplace
Restructure of a Civic Department or Office: Policy A1116
Review and Execution of Agreements: Policy A1459
Procedure: Review and Execution of Agreements
Attachment I: Signature Block Template
Attachment II: Law Branch Approved City Standard Form Agreements
S
: Policy A1121
Special Forces Pension Plan - Participation: Policy A1129A
Procedure: Special Forces Pension Plan - Participation
: Policy A1123
Supplementary Pension Plan for Fire Chief and Deputy Fire Chiefs: Policy A1125A
Procedure: Supplementary Pension Plan for Fire Chief and Deputy Fire Chiefs
Attachment I: Supplementary Pension Plan for Fire Chief and Deputy Fire Chiefs
T
(none)
U
(none)
V
Vacation Management: Policy A1115B
Procedure: Vacation Management
Attachment I: Vacation Management Responsibility Summary
Attachment II: Vacation Management Process
Addendum: Addendum Management Vacation Entitlements
Video Surveillance in Public Areas: Policy A1435
W
Wearing of Corporate Identification Cards: Policy A1434B
Procedure: Wearing of Corporate Identification Cards
X
(none)
Y
(none)
Z
(none)
By Number
A1100 - A1199
A1104A: Hiring
A1105A: Leave of Absence with Pay
A1106B: Leave of Absence without Pay
A1108B: Attendance Management
A1109: Lieu Days
A1113: Employee Dress Code
A1115B: Vacation Management
A1116: Restructure of a Civic Department or Office
A1117E: Occupational Health and Safety
A1119C: Local Authorities Pension Plan - Participation
A1120B: Learning and Growth
A1121: Secondment Policy
A1122: Corporate Employee Recognition and Appreciation
A1123: Supplementary Benefits - Chief of Police, Fire Chief and Deputy Chiefs
A1124: Re-employment of LAPP Pensioners
A1125A: Supplementary Pension Plan for Fire Chief and Deputy Fire Chiefs
A1126: Duty to Accommodate Disabilities
A1127: Respectful Workplace
A1129A: Special Forces Pension Plan - Participation
A1200 - A1399
A1206: Financial Administration and Control Administration Directive
A1205: Contract Management Directive
A1400-A1499
A1400A: Maintenance of Emergency Vehicles
A1403A: Maintenance of City-Owned Facilities
A1404: Photocopying and Printing (Reprographics)
A1405: Energy Management
A1407B: Provision of Office and Special Purpose Accommodation for Civic Staff
A1412: Common Area Services For Integrated Facilities
A1418: Corporate Billings and Cheques - Forms
A1427: Environmental Protection, Compliance and Reporting
A1429D: Acceptable Use of Communication Technology
A1433A: Privacy
A1434B: Wearing of Corporate Identification Cards
A1435: Video Surveillance in Public Areas
A1436: Release of Personal Information to a Law Enforcement Agency
A1440: Donations to the City of Edmonton
A1441: Lease Financing
A1442B: Information Technology Hardware & Software - Non Standard Request
A1445: Privacy Breach
A1446A: Communications
A1448: Public Involvement
A1449: Corporate Web Office Service Delivery
A1451: Purchasing Light-duty Vehicles
A1453: Allocation of Scarce Fuel Supply
A1458: Legal Holds - Preservation of Records Relating to Legal Action
A1459: Review and Execution of Agreements
A1460: Grants and Other City Contributions
A1462: Alternative Work Strategies (AWS)
A1464A: Fraud
A1473A: Cybersecurity
A1474: Reserving City Facilities
A1475: Planning Referrals and Notifications with Regional Partners
A1476A: Municipal Funding Arrangements
A1477: Data and Information Management
Standards
Standards are compliance-oriented requirements that help ensure work is completed to a minimum level of quality. A policy or strategic statement is not required.
Affordable Housing Permit Processing: Standard S13
Code of Conduct: Standard S02
Disposal of City-owned Interests in Land: Standard S11
Driver's Manual: Standard S08
Drugs and Alcohol: Standard S06
See also Drug and Alcohol Operating Manual
Facilities Off-Site Levies: Standard S01
See also Off-Site Levy Bylaw
Generative Artificial Intelligence: Standard S10
Not for Profit Affordable Housing Tax Grant: Standard S09
Procurement: Standard S05
Professional Engineering & Geoscience (PEG) Quality Management System (QMS): Standard S03
Project Management For Capital Projects: Standard S07
Records Management for Information from Decommissioned Applications: Standard S12
Reservist Leave: Standard S04
Guidelines
Guidelines suggest a course of action or provide decision-making criteria to guide actions of employees. Guidelines promote consistency but are not compliance-oriented.
Digital Record Naming Convention: Guideline G02
Digitization of Physical City Records: Guideline G03
Records Management for Physical Records: Guideline G04
Records Management in Google: Guideline G05
Service Dogs: Guideline G01