If your vehicle is damaged from hitting a pothole, you can submit a damage claim. Damages caused by potholes are not immediately paid by the City. Each claim is evaluated according to provincial legislation to ensure the City is responsible. The City is careful and fair when following its duties under provincial legislation.
Keeping Edmontonians safe is a top priority for the City of Edmonton and the over 13,000 employees who manage and maintain City infrastructure and facilities. However, accidents can happen. The Risk Management section of Law Branch, Financial and Corporate Services manages the City’s risks and handles all claims for and against the City in a timely manner.
You can make a claim against the City if you believe the City of Edmonton is responsible for your injury or property damage.
Here you will find general information for some of the more frequent types of claims. Should you wish to pursue a claim, visit Submitting a Claim for further information.
Please note, the information provided does not constitute legal advice. If you have a legal question, you will need to speak to a lawyer.