Your waste services are paid for through a monthly utility fee, which appears on your EPCOR bill. Your service begins when you receive your carts, unless you’ve specified a specific move-in date with EPCOR.
If you don’t receive your cart within 10 days of setting up your account, please contact Waste Customer Support at email@example.com.
Your existing home should already have carts left behind by the previous owners. This includes:
1 garbage cart, either small (120L) or large (240L)
1 small food scraps cart (120L)
If one or both carts are missing, the previous owners may have mistakenly taken them. Report your cart(s) as lost using the cart repair and exchange form. Your replacement cart(s) will be delivered to your address within 5 business days.
Please note: the City does not provide replacement food scraps pails. Don’t have one? Re-purpose an old pail or container, or buy a new one from a store. Most stores that carry home goods carry food scraps pails.
Have Waste While Waiting For Your Carts?
Keep it until you receive your carts or take it to one of Edmonton’s four Eco Stations. Drop off is free for up to 2 bags of garbage, as long as it’s in clear bags with no food scraps, recycling or yard waste mixed in.