Safety Awareness Campaigns

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Every ETS rider should feel safe every time he or she takes the bus or LRT. If you or someone you see needs help, ETS personnel and resources can provide assistance to emergencies, as well as inappropriate or suspicious behaviour.

Situations where immediate help may be required include (but are not limited to): medical emergencies, bullying, theft, and harassment (such as sexual, racial, religious, and others.).

Be Rail Safe

From September 20-26, Rail Safety Week reminds people of the importance of always being safe around trains, tracks and rail crossings.

Remember to look both ways before safely crossing LRT tracks, and to always walk your bicycle, scooter, skateboard, etc. when you are on platforms and at rail crossings.

Only use designated rail crossings to cross tracks safely.
Do not cross LRT tracks when warning lights are flashing and bells are ringing. Look both ways before crossing tracks to ensure it’s safe.
For everyone’s safety, do not bike, scoot, skateboard, and so on when you see a train approaching or waiting at a platform.

Remember, another train is just minutes away.

Capital Line trains come every 5 minutes during rush hour. If you can’t make this train, the next one is just behind it.
If you need to make a connection, consider leaving slightly earlier--you won’t wait long on the platform.

Until warning bells and lights turn off, the safest place to be is behind crossing arms and gates. Just because one train clears a crossing doesn’t mean another train isn’t coming from the other direction on the other tracks. For everyone’s safety, do not bike, scoot, skateboard, or such when you see a train approaching or stopped at a platform.

Your Bus/Train - My Office

Transit Operators provide a vital front-line service by helping Edmontonians move safely around the city. Every day, operators juggle multiple priorities like road conditions, traffic, weather, schedules, customer service, pedestrians and bikes, all while operating a large transit vehicle. Operators spend 8+ hours each day helping, supporting and assisting transit customers with all facets of their journey. Just like every other employee, whether you work in an office or out in the field, Transit Operators have a right to a safe and respectful work space.

Get on board with respect.

Transit Operators are deeply passionate about their work and a simple ‘thank you’ from a customer can make their day. When our operators are surrounded by a respectful work space and customers get on board with respect, it further empowers our operators to get you home safely. As the familiar saying goes, “help me, help you.” Thank you to everyone who is respectful, safe and courteous.

Transit Operator Respectful Workplace Campaign

Personal Safety on ETS

The City of Edmonton has zero tolerance for any form of harassment on transit. However, if you experience or witness harassment, it’s important to report it. If your safety is at immediate risk, please call 911.

ETS always makes safety a priority. This campaign helps Edmontonians become more aware of resources that provide security and emergency assistance, including how to report harassment on a bus, train, or at a transit centre or LRT station.

Let’s Keep Each Other Safe

Everyone knows someone who takes transit, whether it’s for their daily commute or their ride to Edmonton’s many events. Edmontonians take pride in looking out for one another and understand that by working together, we can maintain a safe and welcoming transit environment.

The Let’s Keep Each Other Safe campaign serves as a safety reminder, encouraging riders to report unusual, suspicious or unsafe activities that could impact themselves or others.

Support one another, especially vulnerable groups, and help spread the word.

To report a situation:

Talk to a uniformed transit employee (bus and LRT operators, Transit Peace Officers)
Use a blue emergency phone in transit centres
Press the yellow passenger alarms on LRT cars
Call 911 or call/text Transit Watch at 780-442-4900

Remember: Stop Request allows riders to get off at a location other than a bus stop along the route, as long as it’s safe to do so. The program is in effect daily after 6pm

It's Never Okay

It’s Never Okay is the first campaign in a series of public education efforts to empower people to feel comfortable calling for help, whether they are directly affected or witness an event. If the incident is illegal, such as groping on sneaking a picture up a skirt or down someone's shirt, report it to police immediately.