Safety and Security Personnel and Support Staff

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The City, in collaboration with community partners, takes a multi-layered approach to safety and security on transit, and is committed to enhancing safety for all Edmontonians, staff and contractors working onsite.

ETS has many staff who are dedicated to keeping customers and transit property safe.

Transit Peace Officers

Transit Peace Officers patrol in uniform on ETS vehicles and property, including buses, LRT and at transit facilities. To learn more, visit Community Standards Enforcement Officers.

Transit Security Dispatchers

Transit Security Dispatchers work in the Control Centre and provide behind-the-scenes safety and security support.

Security Guards

Security Guards are located onsite at 25 transit facilities throughout Edmonton. At many facilities, there are two security guards. They wear highly visible jackets or vests and patrol throughout their shift. They observe and report.

Transit Inspectors

Transit Inspectors include staff who work in the Control Centre and who conduct patrols by foot. Control Centre inspectors supervise transit service, and deploy other inspectors to service-related issues. Foot patrol inspectors regularly interact with citizens, operators, Control Centre staff and security personnel.

LRT Inspectors

LRT Inspectors ensure the delivery of high-quality service that is safe, reliable and on-time.

Road Superintendents

Road Superintendents manage a diverse group of inspectors. They regularly interact with inspectors, operators, Control Centre staff, security personnel and the general public.

Reporting Safety Concerns

Text Message

To discreetly report immediate safety concerns, text Transit Watch at 780-442-4900 anywhere, anytime. ETS staff will assist you and dispatch officers, if needed.

Help options on LRT

All trains are equipped with help phones, pull handles and push strips. They connect directly to the LRT operator driving the train.

Phone Us

Emergency blue phones on all LRT platforms and transit centres
Call Transit Watch at 780-442-4900

Uniformed Person

If you see something out of the ordinary, report it immediately to the bus or LRT operator, other uniformed ETS personnel or law enforcement personnel.

Additional Resources

Closed Circuit Television

The safety of customers, staff and contractors at transit facilities is our top priority. ETS uses a multi-layered approach to safety and security.

Safety and Security Tips

Learn more about keeping safe on transit.

For More Information

Contact ETS

Telephone	311
Facebook	http://www.facebook.com/takeETS
Instagram	https://www.instagram.com/EdmontonTransit/
Twitter	https://twitter.com/takeetsalert

Transit Watch

To report safety/security concerns or unusual and suspicious activity, call or text Transit Watch

Telephone	780-442-4900 (call or text)