Travelling with a Mandatory Attendant

    A mandatory attendant is assigned to a registered DATS client when that registrant needs individual assistance on a vehicle due to a medical condition and/or behavioural concern.

    Examples include:

    • Adjusting feeding tubes or other medical equipment while travelling
    • Controlling behaviour of clients who exhibit aggressive or other unacceptable behaviour toward themselves, other passengers or the driver, while on the vehicle

    Mandatory Attendant are not assigned to clients who:

    • Need a family member to accompany or assist them at their destination
    • Don't want to travel alone or don't feel comfortable travelling alone
    • Have a communication barrier

    Mandatory attendants do not have to pay a fare.