Travelling with a Mandatory Attendant

A mandatory attendant is assigned to a registered DATS client when that registrant needs individual assistance on a vehicle due to a medical condition and/or behavioural concern.

Examples include:

  • Adjusting feeding tubes or other medical equipment while travelling
  • Controlling behaviour of clients who exhibit aggressive or other unacceptable behaviour toward themselves, other passengers or the driver, while on the vehicle

Mandatory Attendant are not assigned to clients who:

  • Need a family member to accompany or assist them at their destination
  • Don't want to travel alone or don't feel comfortable travelling alone
  • Have a communication barrier

Mandatory attendants do not have to pay a fare.