EPCOR provides service and maintenance of sewer and stormwater systems. They also handle all billing for waste management services.
Billing Inquiries
EPCOR responds to billing inquiries, therefore any customer calls related to the utility bill should be handled via the EPCOR Contact Centre at 780-310-4300.
Approval to Operate
The City operates its wastewater systems under an Approval to Operate document issued by Alberta Environment and Parks.
The planning, design, construction and operation of Edmonton's wastewater treatment plant, wastewater collection system, and stormwater drainage systems are regulated by the Province of Alberta. The approval reflects updated process management systems that seek to minimize the impact of City discharges on the North Saskatchewan River.