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As a corporation, the City of Edmonton serves a population of more than 899,000 residents, in a regional centre of over 1.3 million. The Mayor and Council govern this corporation, setting policy, budget and direction to the City Manager. The City Manager ensures Administration carries out Council's direction and administers public services.

In addition to the City Manager, administration is divided into different departments, each responsible for a particular aspect of public service. Additionally, there are City-owned subsidiaries and authorities that provide services to the City and to the public on the City's behalf.

Office of the City Manager

The City Manager leads more than 12,000 employees who provide a range of services that touch Edmontonians in some way, every day. The City Manager also provides information and advice to support City Council in their role in making decisions and setting policy.

Citizen Services
Citizen Services is a front-line partner with citizens and communities committed to creating a safe, healthy, and vibrant city. On any given day, this department manages hundreds of activities in its commitment to serving the people of Edmonton and making a difference, every day.
City Operations

Nearly 5,500 City employees make up the City Operationsresponsible for keeping Edmontonians working, moving and thriving every day. By leading in environmental stewardship, this department takes an integrated, innovative and efficient approach to everything they do - from moving people to clearing snow and collecting waste.


Communications & Engagement

Communications & Engagement is a City of Edmonton department effective March 1, 2016.

Financial & Corporate Services

Financial & Corporate Services provides corporate and business support to the entire organization. This support—just to name a few—includes: 

  • day-to-day accounting and strategic financial analysis, 
  • collection of $1.4 billion in municipal property taxes and management of multi-billion-dollar operating and capital budgets and 
  • provision of expertise in legal, tendering, IT and HR services. 

Integrated Infrastructure Services

Integrated Infrastructure Services is a City of Edmonton department effective March 1, 2016. 

Sustainable Development

Sustainable Development is a forward-looking organization that plans, promotes and advocates change that moves this city towards the Edmonton envisioned by the citizens we serve.

The work of this department concentrates on planning and executing for the development needs of today and the future.

For More Information

311 Contact Centre

Online Contact 311 Online

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555

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