Policies state what we intend to achieve and give high-level direction on how to achieve it. They are necessary when additional guidance is required to achieve strategic goals and direction outlined in strategy. Policies inform decision-making, whether it is set out in a procedure or through program design.

Administrative policies provide direction to City of Edmonton employees on strategic and organizational matters that are under the authority of the City Manager.

A procedure is Administration’s commitment to how a policy will be activated. It sets processes, requirements or criteria that employees must follow, directing them in the actions they need to take to achieve the policy’s intentions.