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Why permits are needed

The City issues permits and licences for the development, construction and use of all commercial, industrial, institutional or residential properties and buildings. The permits set standards for the health and safety of the citizens of Edmonton and ensure Edmonton's reputation as a great place to live, work and do business.


Permit and licence approvals are made based on legislation from the Municipal Government Act, City bylaws, the Edmonton Zoning Bylaw, and the Alberta Building Code.


We consolidated permit and licence applications so that the customer can apply for any of the following permits and licences at one central location: development, building, and mechanical permits, business, personal, pets and vehicle for hire licensing, and inspections.

Payment Card Security Policy

The City of Edmonton, in accordance with the Payment Card Industry security standards, has taken measures to protect your payment card information.

We are required to delete applications submitted with credit card information by unsecured methods such as fax or email.

If fee payment is required as part of your application, we accept cash, debit, cheque or credit card. If applying by fax, email, or mail, a service representative will call you to advise you of your fees.

Permits/Licences are not issued until all fees have been paid.

Alternate methods of payment:


City of Edmonton
Attention: Fee Payment
2nd Floor, Edmonton Tower, 10111 104 Avenue NW
Edmonton AB T5J 0J4

In Person

Urban Form and Corporate Strategic Development
2nd Floor, Edmonton Tower, 10111 104 Avenue NW
Edmonton AB T5J 0J4
Office Hours: Monday to Friday, 8am–4:30pm


Service Line: 311 or, if outside of Edmonton, 780-442-5311
Office Hours: Monday to Friday, 8am–4:30pm

Online Business Permits and Licences

BizPaL is an Online Business Permits and Licences Service which will provide you with a customized list of which permits and licences you will need to obtain from all levels of government, including the Government of Canada, the Government of Alberta and the City of Edmonton, to properly license your new business.

After providing some generic information about the nature and scope of your current or proposed business, you will be instantly provided with a customized list of potential permits and licences from all levels of government that you may require to operate your business.

For More Information

Edmonton Service Centre

2nd Floor, 10111 104 Avenue NW
Edmonton, AB  T5J 0J4

Hours of Operation
Monday to Friday
8am to 4:30pm


In Edmonton: 311
Outside Edmonton: 780-442-5311


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