Methods of Payment

The City of Edmonton offers several convenient options for paying for Licence and Permit fees:

In Person

Payments for the following items are accepted at the Edmonton Service Centre. Please remember to provide the invoice or bill.

  • Business Licences
  • Mechanical Permit
  • Building Permit
  • Parking Fine
  • Business Taxes
  • Parks and Recreation Billing
  • City Property Rental Bill
  • Property and Meter Permit
  • Development Permit
  • Property Taxes

The City no longer accepts payment of Alberta Health Services Ambulance Bills at our office. These payments (cheque or money order) should be redirected to: Alberta Health Services, PO Box 1260, Edmonton Main, Edmonton, AB, T5J 2M8.

Payment Types

We accept the following payment types: Cash, Personal and Company Cheques, Money Orders, Bank Debit Cards (Interac), Visa, MasterCard, and American Express.

If applying by email, or mail, a service representative will call you to advise you of your fees.

Permits/Licences are not issued until all fees have been paid.

Alternate methods of payment:

In Person

Payments can be made by appointment only at the Edmonton Service Centre

Please note: you must have your invoice or City File Number in order to make a payment in person.

City of Edmonton
2nd Floor, Edmonton Tower, 10111 104 Avenue NW
Edmonton AB T5J 0J4

Office Hours: Monday to Friday, 8am–4:30pm


Service Line: For phone payment information, call 780-442-5054 during hours of operation
Office Hours: Monday to Friday, 8am–4:30pm

Note that partial payments are not accepted for any licences. You must pay the fee in full when you apply or renew.


City of Edmonton
Post Office Box 2670
Edmonton, Alberta
T5J 2G4

In Person and by Mail

City of Edmonton
Urban Planning and Economy
2nd Floor, Edmonton Tower, 10111 104 Avenue NW
Edmonton, AB T5J 0J4

Office Hours: Monday to Friday 8am-4:30pm
Except for statutory holidays

Due to the complexity of processing certain applications, our office will not accept the following applications after 4pm:

  • Personals
  • Business Licences
  • Vehicle for Hire Drivers Licences

Electronic Funds Transfer

Electronic Funds Transfer (EFT) can be used to pay for City services such as permits, licences and land development applications. It’s limited to payments of $5,000 and over. Partial payments are not allowed with this payment option.

To make EFT payments:

  1. Complete the online form to receive City of Edmonton banking information and process instructions
  2. Consult with your financial institution, should you require an EFT online banking account

Financial Institutions

At participating financial institutions for a nominal charge.

Payment Card Security Policy

The City of Edmonton, in accordance with the Payment Card Industry security standards, has taken measures to protect your payment card information.

We are required to delete applications submitted with credit card information by unsecured methods such as fax or email.

If fee payment is required as part of your application, we accept cash, debit, cheque or credit card. If applying by fax, email or mail, a service representative will call you to advise you of your fees.

Payment Exceptions

We will not accept Visa, MasterCard or American Express payments on business or property taxes.

Credit card payments are accepted for amounts $10000 or less.

The alternative payment options for these applications are cheque, bank draft and Electronic Funds Transfer (EFT).

Contact Us

Edmonton Service Centre

Hours of Operation:
8am - 4:30pm
Monday - Friday (by appointment)

Contact us Online

Telephone  In Edmonton: 311
Outside Edmonton:  780-442-5311