Contacts
Emergency Services
If you or someone else is in danger.
Call: 911
Nuisance Property
If a property is showing signs of a serious disregard for general maintenance and upkeep.
Call: 311
City of Edmonton
Online: Nuisance Conditions
City of Edmonton
Take action: To file a complaint, call 311 or Contact 311 Online and click on the appropriate issue.
Residential Living Standards
If a rental property, business or public place does not appear to meet Alberta Health’s Minimum Housing and Health Standards.
Call: 780-735-1800
Call: 1-833-476-4733
Online: https://albertahealthservices.ca/eph/eph.aspx
Alberta Health Services, Environmental Public Health
Take action: To report concerns or request service from AHS-Environmental Public Health, visit ephisahs.albertahealthservices.ca/create-case and fill in the online form.
Safety Codes and/or Development Permits
If a property has concerns regarding safety code issues and/or development permits.
Call: 311
City of Edmonton
Online: 311.edmonton.ca/reports/list_services
Take action. To file a complaint, call 311 or Contact 311 Online and click on the appropriate issue.
Civil, Non-Criminal Disputes
If you are having a dispute with your landlord or tenant.
Call: 780-496-5959
Online: Support For Tenants
City of Edmonton, Tenant Support
Take action: Mediation services are available to assist in resolving tenancy disputes/issues. For advice and information, call 780-496-5959.
If you are having a dispute with a family member, neighbour, member of your community, people at work, or fellow participant in a group.
Call: 780-244-6752
Call: 780-423-0896 (Conflict Management & Support Hotline)
Online: https://www.mrjc.ca
Mediation and Restorative Justice Centre
Take action: Mediation services are available to assist in resolving family, community, and workplace disputes/issues. For advice and information, call 780-244-6752.
Unsecured Vacant Property
If a building is vacant or abandoned, unsecured and accessible to the public.
Call: 311
City of Edmonton
Online: Community Property Safety Team
Edmonton Fire Rescue Services
Take action: To report an unsecured vacant property, call 311 or email communitypropertysafetyteam@edmonton.ca
Crime, Trespassing and Property Disturbances
- If you witness a crime at a property
- If someone enters a person's private property without permission of the owner or his/her agent and without lawful authority
- If nearby properties are continuously noisy or disruptive at night
Call: 911
Emergency Services, if you or someone else is in danger
Call: #377 or 780-423-4567
Edmonton Police non-emergency line
Online: edmontonpolice.ca/reportacrimeonline
Edmonton Police Report a Crime Online
Take action: Call and report the issue. Or report the crime or disturbances online.
If you suspect a neighbouring home of drug trafficking, prostitution, child exploitation or gang-related activity.
Call: 1-866-960-SCAN (7226)
Online: alberta.ca/report-suspicious-property.aspx
Alberta Sheriffs, Safer Communities and Neighbourhoods (SCAN)
Take action: Make a complaint about a suspicious property or activity. Once an investigator is assigned, they will make contact.
Call: 780-414-GANG (4264)
Edmonton Police Gang Hotline
Call: #377 or 780-423-4567
Edmonton Police non-emergency line