Who To Call
If you wish to make a complaint about a property, please contact the respective agency listed depending on the nature of the complaint.
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The Problem Properties Initiative focuses on improving community safety and livability, by coordinating the efforts of municipal and provincial agencies involved in licensing, regulation and enforcement concerns related to problem properties.
Using an integrated and holistic approach, members of the Problem Property Action Team and Residential Inspection Safety Compliance team work to achieve compliance with municipal, provincial and federal legislation at high-risk properties to reduce overall risk in the community. This helps foster safer and better connected communities in Edmonton.
Reporting a problem property in your community has the potential to:
1. The property has a significant detrimental impact to the surrounding area, including, but not limited to:
2. The property poses a risk to tenants and surrounding residents, including but not limited to:
3. The property has a recurring history of violations and noncompliance
4. The property has a history of willful or deliberate violations by property owners or tenants
If you wish to make a complaint about a property, please contact the respective agency listed depending on the nature of the complaint.
Agency | Contact Methods |
---|---|
Alberta Health Services — Environmental Public Health | 780-735-1800 Make a Complaint |
City of Edmonton — Housing and Homelessness | 311 Report a Property* |
City of Edmonton — Complaints & Investigations |
311 |
City of Edmonton — Development Services | 311 Report a Property* |
City of Edmonton — Fire Rescue Services | Non-emergencies: 311 For emergencies: 911 |
Edmonton Police Services | 780-423-4567 or #377 from an Edmonton mobile For emergencies: 911 |
Government of Alberta — Safer Communities and Neighbourhoods (SCAN) | 1-866-960-SCAN (7226) Report a Suspicious Property |
Government of Alberta — Occupational Health & Safety | 780-415-8690 (in Edmonton) 1-866-415-8690 (toll free) |
Please Note*: All complaints submitted to the online Report A Property form are confidential.
The Committee is made up of agencies that include: