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Please be advised that animal intake is by appointment only. 

If you need to renew your licence we encourage you to do so online or via mail to P.O. Box 2670 Edmonton, AB T5J 2G4. Payments can also be made at any financial institution or online banking payable to the City of Edmonton/Pet Business Licences or Edmonton Pet & Business Licences.

 
Reunited with a lost pet.

The streets are a very dangerous place for a dog and someone is missing this family member. Thank you for saving it.

We encourage citizens to make attempts to find the owner of any healthy, lost or stray animal. If the animal has a tag with a licence number on it, 311 may provide the owner’s contact information if the owner has given us permission to release it.

  1. Take the dog for a walk throughout your neighbourhood and ask neighbours if they recognize it. Hanging posters on mailboxes and putting leaflets in doors is also a successful way of tracking down a dog’s owner.
  2. Found pets are often listed on sites like Kijiji and Craigslist, so be sure to  post on those. Social media is a powerful tool for getting your message seen. Post a picture of the dog on Edmonton Lost PetsEdmonton & Area Lost Pets, and Edmonton Lost & Found Pets Facebook pages. They have a large amount of dedicated followers that will watch for lost pet reports. Community social media pages should also be considered.  
  3. During business hours, call 311 or you can visit edmonton.ca/pets to make an admittance appointment for the dog at the Animal Care and Control Centre.
  4. If it is after business hours, please keep the animal safe until morning or take it to  Guardian Veterinary Centre as they offer 24-hour emergency service and receive lost pets on the City’s behalf.

For More Information

Animal Care & Control Centre

13550 - 163 Street
Edmonton, AB

Facility information and hours

Online Contact 311
Telephone

In Edmonton: 311

Outside Edmonton: 780-442-5311

Fax 780-496-8824

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