Reunited with a lost pet.

Effective September 20, 2021, an appointment to drop off or pick up an animal is required. To book your appointment, visit

 The City of Edmonton is adopting the Government of Alberta’s Restriction Exemption Program. Beginning September 20, everyone visiting the Animal Care & Control Centre will be required to provide proof of COVID-19 vaccination or recent negative test results. 
More information is available at

Masks and face coverings are also required indoors at all City facilities. More information is available at

The streets are a very dangerous place for a dog and someone is missing this family member. Thank you for saving it.

We encourage citizens to make attempts to find the owner of any healthy, lost or stray animal. If the animal has a tag with a licence number on it, 311 may provide the owner’s contact information if the owner has given us permission to release it.

  1. Take the dog for a walk throughout your neighbourhood and ask neighbours if they recognize it. Hanging posters on mailboxes and putting leaflets in doors is also a successful way of tracking down a dog’s owner.
  2. Found pets are often listed on sites like Kijiji and Craigslist, so be sure to  post on those. Social media is a powerful tool for getting your message seen. Post a picture of the dog on Edmonton Lost PetsEdmonton & Area Lost Pets, and Edmonton Lost & Found Pets Facebook pages. They have a large amount of dedicated followers that will watch for lost pet reports. Community social media pages should also be considered.  
  3. During business hours, call 311 or you can visit to make an admittance appointment for the dog at the Animal Care and Control Centre.
  4. If it is after business hours, please keep the animal safe until morning or take it to  Guardian Veterinary Centre as they offer 24-hour emergency service and receive lost pets on the City’s behalf.