Animal Care & Control Centre

Lost Pets

Pets are a part of our families, so when they go missing it is an anxious time for both owners and the pet. Citizens are encouraged to keep their microchip and license information up to date so that if your pet is lost the chance of being reunited increases.

If you have lost your pet:

  • Place posters in your neighbourhood
  • Talk to your neighbours
  • Post on facebook community and lost pet group pages
  •  Monitor the City of Edmonton’s Lost Pets page

**If you see an animal that appears to be your pet on our Lost Pets page, make an appointment online via edmonton.ca/pets or by calling 311.

Injured Animals

Priority appointments will be given to those animals that are:

  • In distress

  • Injured (wounds, limping, bleeding)

  • Visibly ill (thin, weak, not mobile, any discharge from eyes or nose)

  • Very pregnant (imminent birth)

  • Kittens under two months of age who appear to have no mother

  • Outside when the temperatures have dropped below -20 degrees Celsius with the windchill and where the finder is unable to bring the animal inside

We encourage citizens to make attempts to find the owner of any healthy, lost or stray animal. If the animal has a tag with a licence number on it, 311 may provide the owner’s contact information if the owner has given us permission to release it. It is important to note that owned lost cats are 10 times more likely to find their way home if left in their neighbourhood than if they are brought to a shelter. Outdoor cats and feral cats are accustomed to being outside. 

For a list of more tips on what you can do to reunite pets with their owners and templates to make your own Lost Cat Poster or Paper Collar, visit edmonton.ca/scheduledintake.

Licence Your Pet

Citizens can purchase or renew their pet license online or in-person at Animal Care & Control Centre. Payments can also be sent by cheque or money order and mailed to: The City of Edmonton, P.O. Box 2670, Edmonton, AB. T5J 2G4.

Payment can be made at any financial institution or via Online Banking payable to City of Edmonton Pet/Business Licences or Edmonton Pet & Business Licences.  

We encourage pet owners to keep their contact information associated with their pet’s licence up-to-date online in the event your pet gets lost.

Visit our Pet License page to learn more about the importance of licensing your pet and how your license helps other cats in need of assistance/support.

Even indoor pets can slip away and get lost. That's what a licence is for. A pet licence is a unique ID that tells us your pet belongs to you. It allows us to reunite the 2 of you more quickly if your pet ever gets lost or displaced in an emergency. It may even get your companion 1 free ride home each year. Your pet safe and sound — to us, that peace-of-mind is priceless.

License Your Pet

Purchase or renew your pet's licence online!

What You Need To Know

  • Visa, Mastercard and American Express credit cards are accepted
  • You must be 18 or older to license a pet
  • The maximum number of pets allowed per residence is 6 cats and 3 dogs
  • Before you begin using the online system it is helpful to know:
    • The birth date of your pet (or an approximation)
    • If your pet has been spayed or neutered. If they have, please provide the date of their surgery as well as the name of the clinic where the surgery was performed (if available)
    • Your pet's microchip or tattoo number, if applicable

Note: If you are applying for a reduced fee because you receive Income Assistance, your dog is ‘Restricted’ or ‘Nuisance’ as defined by the Animal Licensing and Control Bylaw or you are applying for a Guide/Assistance dog exemption, please do so in person with all necessary supporting documents.

Payments and applications may be submitted via your online account or mailed to P.O. Box 2670 Edmonton, AB T5J 2G4

Payment can also be made at any financial institution or via Online Banking payable to City of Edmonton Pet/Business Licences or Edmonton Pet & Business Licences.