Most Commercial and Home Based Business licence applications or renewals can be made online.
Business Licence Fee Reductions
To help support businesses experiencing financial hardship due to the COVID-19 situation, the City is offering a 50 per cent business licence fee reduction upon request for businesses that renew or apply for a new business licence between June 1 and December 31, 2020. To request the fee reduction, please renew or apply for your new licence by calling 780-442-5311 or emailing email@example.com.
- By phone at 780-442-5054 (credit card only)
- Electronic Funds Transfer (EFT)
- By mail
Credit card payments will only be accepted for payments under $5,000, and EFT will only be accepted for payments over $5,000.
New Mandatory Public Health Measures
On December 8, 2020 the Government of Alberta announced new mandatory public health measures for businesses, which come into effect on December 13, 2020 to help curb the rapid spread of COVID-19. For details, visit COVID-19 info for Albertans.
COVID-19 Business Support
We know that businesses have been impacted by COVID-19 and this has been extremely challenging for you. Please visit the City’s COVID-19 business support webpage for information on steps the City is taking to support business owners.
Temporary Patios, Sidewalk Cafes and Outdoor Retail Expansions
Effective December 13, 2020, all restaurants, pubs, bars, lounges and cafes must close to in-person service. This includes all temporary outdoor patios and sidewalk cafes. Take out, curbside pickup and delivery services are allowed. Outdoor retail expansions may continue provided they follow the Province’s requirement to reduce customer capacity to 15% of fire code occupancy.
Reporting Health Order Violation Concerns
The City will support the new restrictions announced by the province by continuing to activate our enforcement teams.
Through close coordination with Alberta Health Services (AHS) and Edmonton Police Service (EPS), teams of Peace Officers will work 7 days a week to support Face Covering bylaw enforcement and Public Health Order enforcement. While enforcement has occurred throughout the pandemic, the City will now concentrate our efforts on public spaces, gatherings and businesses.
For complaints on face coverings, vehicle-for-hire services, outdoor spaces, playgrounds and dog parks, use the City of Edmonton general complaint form. For complaints on self-isolation restrictions, mass gatherings, workplaces or businesses not complying with closures please visit the AHS Complaints form.
For physical distancing concerns, use the City of Edmonton physical distancing form. NOTE: This form is only for analyzing changing trends, not for enforcement.
Please contact firstname.lastname@example.org or 780-442-5054