To protect the health and safety of our staff and help prevent the spread of COVID-19, we’ve made the below changes to our development, building and trade permit inspection processes.
Building and trade permit inspections can be scheduled online using self serve accounts or by calling 311.
Development permit inspections can be requested by emailing email@example.com
The City is proceeding with lot grading, transportation and landscaping inspections as weather allows. These inspections can be requested through the usual email, ePlan or online request form processes depending on the inspection. We will update you should this decision change due to the COVID-19 situation.
In-person inspections will not be permitted for occupied residential or commercial sites, with the exception of inspections for some utility service disruptions in occupied homes and businesses, or for unoccupied construction sites where:
- Distancing safeguards are unsatisfactory
- Anyone (such as, contractor, homeowner) has been asked to self-isolate, or is showing cold or flu symptoms
- Anyone has returned to Canada from outside the country since March 12 and has not yet completed the required 14-day self isolation period (for further direction given this rapidly-changing situation, please refer to the Info for Travellers and Airline Passengers section on Alberta.ca)
Permit holders at locations where these conditions may apply are requested to reschedule inspections for a later time or consider the below virtual inspection options where applicable. Please use the online self-serve inspection scheduling tool under the 'INSPECTIONS' heading on your project dashboard, or call 311.
To help prevent the spread of COVID-19 and keep Edmontonians, contractors and City inspectors safe, the City is now offering virtual inspection options for certain construction projects.
- Remote Video Inspections (RVI) are available for building and trade permit (HVAC, plumbing, gas and electrical) inspections of occupied spaces within occupied residential and commercial locations. This includes, but is not limited to, projects such as interior alterations, basement developments, additions without a separate entrance, and occupied commercial locations where distancing or other safety protocols cannot be met. RVI enables virtual inspections through connected cellular mobile devices: one operated at the building location by the permit holder and the other by a Safety Codes Officer at a different location.
- Verification of Compliance (VOC) is available for re-inspection of corrected safety codes deficiencies from an earlier inspection. This method involves a self-declaration and photographic supporting evidence that the identified deficiencies of a previous inspection have been rectified.
Permit holders can request RVIs or re-inspection through photographic evidence by:
- Contacting the respective tech advisor desk Building permit inquiries:
- Calling 311, who will direct the caller to the respective tech advisor desk or
- Using the ‘Inspection’ tab tick box/comment box within the SelfServe project account (available starting late June 2020)
Current building permit and inspection request intake processing time estimates are available on our online dashboard. In-person inspections will continue to be required for unoccupied residential and commercial construction sites, most utility service disruptions in occupied homes and businesses, and exterior structures (eg. decks).