Contact us by phone, email, in-person, telephone or virtual appointments for building, development and trade permits.
Have a question about permits? Contact us:
- Email or phone
- Free, 30 minute virtual, telephone, or in-person appointment
- Pre-application meeting for qualifying projects
For other appointment types, visit Edmonton Service Centre.
Service Options
| Service | Best for | Timeline |
|---|---|---|
| 3-5 business days | |
| Phone |
| Basic questions: same day Technical questions: 2-5 business days |
Free 30 Minute Appointment (virtual, telephone, in-person) |
| 2-10 business days |
| Pre-Application Meeting |
| 2-4 weeks |
Reach Us by Phone
To contact us by phone, please call 311 (outside Edmonton 780-442-5311).
Appointment Types
Appointments can be virtual, by telephone, or in-person at the Edmonton Service Centre.
Residential Homes
Zoning and Building Codes questions:
- Home renovations without a business
- Single-family homes
- Row houses with up to 4 units
| Email Residential Homes Team |
|---|
| Book Residential Homes Appointment |
Commercial Buildings
Zoning and Building Codes questions:
- Child Care in a home
- Apartments
- Row houses with 5 or more units
| Email Commercial Buildings Team |
| Book Commercial Buildings Appointment |
Electrical
- Wiring changes
- Solar panels
- Geothermal systems
| Email Electrical Team |
| Book Electrical Appointment |
Plumbing and Gas
- Furnace replacement
- Plumbing changes
- Gas line changes
| Email Plumbing & Gas Team |
| Book Plumbing & Gas Appointment |
Heating, Ventilation and Air Conditioning (HVAC)
- Geothermal systems
- Ventilation changes
| Email HVAC Team |
| Book HVAC Appointment |
Pre-Application Meetings
See Pre-Application Meetings to view qualifying projects and to request a meeting.
Questions About the Status of Your Application?
See the Application Review Times or Building Permit Application Queue Times to view timelines for an application to be assigned to a file reviewer.
Check the application system to contact the file reviewer.
Other Resources
Unsure Which Permits You Need?
Use the residential permit guide to help determine which permits you need and an estimate of fees before you apply.
Starting or Growing Your Business?
The Business Friendly Team provides customized support to business owners of all sizes and stages.