Contact us by phone, email, in-person, telephone or virtual appointments for building, development and trade permits.
Have a question about permits? Contact us:
- Email or phone
- Free, 30 minute virtual, telephone, or in-person appointment
- Pre-application meeting for qualifying projects
For other appointment types, visit Edmonton Service Centre.
Service Options
| Service | Best for | Timeline |
|---|---|---|
| 3-5 business days | |
| Phone |
| Basic questions: same day Technical questions: 2-5 business days |
Free 30 Minute Appointment (virtual, telephone, in-person) |
| 2-10 business days |
| Pre-Application Meeting |
| 2-4 weeks |
Reach Us by Phone
To contact us by phone, please call 311 (outside Edmonton 780-442-5311).
Appointment Types
Appointments can be virtual, by telephone, or in-person at the Edmonton Service Centre.
Residential Homes
Zoning and Building Codes questions:
- Home renovations without a business
- Single-family homes
- Row houses with up to 4 units
| Email Residential Homes Team |
|---|
| Book Residential Homes Appointment |
Commercial Buildings
Zoning and Building Codes questions:
- Child Care in a home
- Apartments
- Row houses with 5 or more units
| Email Commercial Buildings Team |
| Book Commercial Buildings Appointment |
Electrical
- Wiring changes
- Solar panels
- Geothermal systems
| Email Electrical Team |
| Book Electrical Appointment |
Plumbing and Gas
- Furnace replacement
- Plumbing changes
- Gas line changes
| Email Plumbing & Gas Team |
| Book Plumbing & Gas Appointment |
Heating, Ventilation and Air Conditioning (HVAC)
- Geothermal systems
- Ventilation changes
| Email HVAC Team |
| Book HVAC Appointment |
Pre-Application Meetings
See Pre-Application Meetings to view qualifying projects and to request a meeting.
Questions About the Status of Your Application?
See the Application Review Times or Building Permit Application Queue Times to view timelines for an application to be assigned to a file reviewer.
Check the application system to contact the file reviewer.