Transit Reports and Statistics

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These reports outline the ridership volumes and counts, historical statistics regarding bus and LRT usage, and annual customer satisfaction results. Daily ridership figures refer to the total number of boardings on a transit vehicle (bus or LRT). Annual or monthly ridership figures refer to the total number of linked trips.

LRT Passenger Reports

2019 LRT Passenger Count Report

Customer Satisfaction Reports

2018 Customer Satisfaction Report
2017 Customer Satisfaction Report
2016 Customer Satisfaction Report

Park & Ride Reports

Current Park & Ride Reports

Fall 2017 Park & Ride Report

Fall 2017 Park & Ride Origin Report

Historical Park & Ride Reports

Summer 2017 Park & Ride Report

Spring 2017 Park & Ride Report

Fall 2016 Park & Ride Report

Fall 2016 Park & Ride Origin Report

Summer 2016 Park & Ride Report

Spring 2016 Park & Ride Report

What is Ridership?

Ridership is the total number of linked passenger trips.

Trips: one-way trips from origin to destination
Linked Trips: a trip connected by more than one public transit vehicle entry

Note: Daily ridership figures refer to the total number of boardings on a transit vehicle (bus or LRT). Annual or monthly ridership figures refer to the total number of linked trips.

Linked Trips:
A linked trip is the complete ride from an origin to a destination, no matter how many transfers between buses (or between LRT and buses) it takes to complete the trip.

The number of linked trips is obtained through an analysis of the monthly sales of the various fare media (for example, monthly passes, ticket books, electronic fare boxes and cash).

What are Boardings?

Boardings are the number of passenger entries onto a public transit vehicle.

Boarding is counted each time a passenger boards a bus or LRT vehicle even though the boarding may be the result of a transfer from another route to complete the same one-way journey.

The number of boardings is obtained by counting passengers (manually or with a machine) as they board each transit vehicle.

Operational Statistics

2019 Statistics

Annual Ridership	86,715,540
Revenue Vehicle Kilometres	43,725,353
Total Vehicle Kilometres	46,772,840
Revenue Vehicle Hours	2,050,605
Total Vehicle Hours	2,315,001
Total Operating Expenses	$334,847,345
Total Revenues	$130,000,145
Power Consumption (KWH)	30,334,658
Diesel Fuel Consumption (litres)	22,632,001
Cost Effectiveness (Total Direct Operating Expense/Reg. Service Passengers)	$3.81
Cost Efficiency (Total Direct + Aux. Operating Expense/ Total Vehicle Hours)	$145

2018 Statistics

Annual Ridership	87,121,534
Revenue Vehicle Kilometres	41,955,356
Total Vehicle Kilometres	47,510,059
Revenue Vehicle Hours	2,049,948
Total Vehicle Hours	2,320,196
Total Operating Expenses	$325,043,440
Total Revenues	$130,920,048
Power Consumption (KWH)	29,998,379
Diesel Fuel Consumption (litres)	22,911,305
Cost Effectiveness (Total Direct Operating Expense/Reg. Service Passengers)	$3.68
Cost Efficiency (Total Direct + Aux. Operating Expense/ Total Vehicle Hours)	$139

2017 Statistics

Annual Ridership	86,997,466
Revenue Vehicle Kilometres	42,475,769
Total Vehicle Kilometres	47,994,696
Revenue Vehicle Hours	2,038,946
Total Vehicle Hours	2,307,020
Total Operating Expenses	$326,194,825
Total Revenues	$131,154,338
Power Consumption (KWH)	31,137,543
Diesel Fuel Consumption (litres)	23,943,552
Cost Effectiveness (Total Direct Operating Expense/Reg. Service Passengers)	$3.69
Cost Efficiency (Total Direct + Aux. Operating Expense/ Total Vehicle Hours)	$140.07

Service Area

Service Area Population - 817,498 (2012 Municipal Census)
Service Area Size - 700km² (2012)

Service Standards

The Edmonton Transit Service adheres to services standards in the planning, implementing and maintaining routes and services.

Service is provided between 5am to 2am and incorporates morning and afternoon peak service, off-peak service throughout weekdays, evening and late nights and service throughout weekend and holiday operating periods.

Service guidelines provide direction on issues including cost recovery expectations (45% farebox recovery), minimum passenger levels required to maintain service, transit zone placement and maximum walking distances to bus stops.

Routes

Type	number
LRT	2
Bus	191
School Routes	230

as of 2019

Bus Stops

Type	number
Total Stops	7456
Shelters	2376
Benches	2744

as of 2019

Vehicles

Type	number
Low Floor 40' Buses	850
60' Articulated Buses	33
Community Buses	49
Paratransit Buses	100
Light Rail Vehicles - U2	37
Light Rail Vehicles - SD160	57

as of 2018

For More Information

Supervisor, Transit Monitoring & Analysis

Telephone	780-496-6086

Contact ETS

Telephone	311
Facebook	http://www.facebook.com/takeETS
Instagram	https://www.instagram.com/EdmontonTransit/
Twitter	https://twitter.com/takeetsalert