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Need help? Learn how to contact ETS, submit feedback, find a lost item, book a charter, pay fines and where to follow us on social media.
General Inquiries
Phone: 311
Outside Edmonton city limits
Phone: 780-442-5311
Lost and Found
Phone: 780-496-1622
DATS Information
Phone: 780-496-4567
Mobility Choices Program
Phone: 780-496-3000
Telephone Service for the Deaf
TTY: 711
Transit Watch
Phone: 780-442-4900
Transit Security Commendations and Concerns
Phone: 780-496-5747
BusLink
Phone: 780-496-1600
Impark (Paid Parking)
Phone: 877-909-6199
Charter Service
Phone: 780-496-5758
If the ticket is written as a Provincial Violation ticket (that is, Fare Evasion ticket on the LRT and all Transit Bylaws, Gaming and Liquor Act - Drunk in a Public Place, Trespass to Premises Ticket, Tobacco Reduction Act including Youth Tobacco Act tickets), it can be paid at the following location:
Provincial Court of Alberta
Law Courts
1A Sir Winston Churchill Square
Edmonton, AB T5J 0R2
Refer to directions on ticket for further instructions. For more information, visit Service Alberta.
When submitting general feedback to ETS, please include the following:
Giving this information helps identify the exact vehicle, the operator, and the location of the bus or LRT when the event occurred.
Join us by sharing your positive stories about our transit operators and workers in recognition of their dedication and hard work.
Share your positive experiences via email at takeETS@edmonton.ca or direct message us on our social media accounts.
Positive ETS operator and worker stories can be submitted between March 8-18, and each story is limited to 150 words.
Passion for Driving
Read Michelle's story to learn about her passion for driving a DATS bus.
Edmonton Transit Service
Attention: Customer Concerns
PO Box 2610, Stn. Main,
Edmonton, Alberta
T5J 3R5
| Phone |
311 Outside Edmonton: 780-442-5311 |
|---|---|
| Direct Messaging |