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Through the protection of life, property and the environment, Fire Rescue Services improves the livability of all Edmontonians.

Edmonton Fire Rescue Services is 1 of only 9 internationally accredited fire departments in Canada as of March 2020.

Our world-class services include:

  • Emergency response communications
  • Fire suppression
  • Technical rescues 
  • Responses to life-threatening medical situations
  • Hazardous materials response
  • Watercraft response on the river
  • Fire prevention programs and public education initiatives
  • Emergency management and planning

Fire personnel are on call 24 hours a day, 7 days a week to respond to emergencies. Several areas provide support including training, equipment, technology, mapping, data and analytics, and accreditation.

With one of the best training programs in the country, we ensure our personnel are equipped with the skills they need to succeed throughout their careers.

Want to be part of an innovative, caring, committed, community-minded team? Join our team and help make Edmonton one of Canada's most livable and safe cities!

Areas Within Edmonton Fire Rescue Services

Fire Rescue Operations

Fire Rescue Operations provides front-line firefighter response to a range of emergency events, including:

  • Fire suppression events
  • Medical events
  • Rescue events
  • Hazardous material(s) events
  • Regional mutual aid events
  • Specialty Operations
Office of Emergency Management and Planning

The Office of Emergency Management ensures that the City of Edmonton is prepared for, can respond to, and can recover from major emergencies. Services include:

  • Emergency Operations Centre (EOC)
  • Emergency management planning
  • Emergency management training
  • Emergency Support Response Team (ESRT)
  • Community engagement
  • Corporate business continuity planning
Public Safety

Public Safety’s service delivery includes:

  • Quality management plan
  • Fire prevention and public education
  • Fire inspections
  • Fire investigations
  • Partnered arson investigations with Edmonton Police Service
  • Engineering Learning and Innovation (ELI)
Technical Services

Technical Services is responsible for:

  • Call evaluation, dispatch and communication
  • Public safety technology
  • Mapping services
  • Applications support and hardware
  • Fire accreditation
  • Data analytics
Training and Logistics

Services provided by Training and Logistics include:

  • Training and e-Learning
  • Fire Rescue facilities
  • Fire Rescue fleet and equipment
  • Logistical planning
  • Mental health and peer support programming
  • Physical health and wellness programming

 

Do not use efrsinfo@edmonton.ca in an emergency. When contacting Fire Rescue Services via this email address, you will receive a response within 3 business days.

For More Information

Emergency

Telephone 911
TTY 780-425-1231

General Emergency Services Contacts

Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555
Email efrsinfo@edmonton.ca

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