Emergency Communications Specialists:
- Represent the City of Edmonton in a professional and respectful manner
- Receive, evaluate and prioritize emergency calls using strict fire protocols and deploy appropriate resources
- Provide callers with appropriate pre-arrival and post dispatch instructions as per specific fire protocols
- Direct the deployment of emergency units
- Provide communications, liaison services, operational support and interagency coordination
- Keep up-to-date with all standard operating procedures and guidelines
- Perform other related duties as required