Property owners with weed removal invoices can request a review.
Submissions from individuals other than the property owner will not receive a response, as the Protection of Privacy Act (POPA) prevents the sharing of information with unauthorized parties.
Review Process For Weed Removal Invoices
After your request has been submitted online:
- Complaints and Investigations reviews the invoice and photographs provided by the Contractor.
- A review is done of the bylaw officer’s investigation or report (notes/photos)
- The review is completed within 10 business days and a response is sent to the person requesting the review. No further reviews will be conducted by City administration.
- A formal hearing may also be requested through the Community Standards and Licence Appeal Committee. Appellants have 10 days to file an appeal before the board and there is a $500 appeal fee.
Dispute Examples
Acceptable Disputes
- I have receipts from my own contractor for weed removal and require details on the weed removal
- I am the property owner and require more information to provide to my tenant on the weed removal charges
- I just purchased the property and received an invoice for weed removal before I had possession, I require more information
Non-acceptable Disputes
- The cost is too high and not reasonable
- I was out of town and the person looking after the place failed to cut my grass and remove my weeds
- I didn't know I was responsible for weed removal on the back side of my property
- I didn’t know the flowers were actually regulated weeds
- My property is a vacant lot and I will be building on it