City of Edmonton standards for private property parking signs and enforcement guidelines.
Vehicles that are derelict, wrecked or dismantled are considered a nuisance, not abandoned, and their removal is the responsibility of the property owner.
Nuisance complaints can be reported by calling 311.
Note: Parking enforcement officers can only write tickets where private parking lot signs are posted correctly and are consistent with the City's standard for parking signs.
Parking lot signs must be:
- Large and high enough to be visible and safe for drivers
- Worded correctly
- Clear of advertising
- Designed with colour combinations that are visible and easy to read
- Posted at all entrances to a property, and where necessary declare specific parking restrictions within the property boundaries
The City of Edmonton Parking Enforcement Services will not ticket and tow vehicles that are parked in areas where signs:
- Provide the name of a specific towing company (such as, "ACB Towing Company")
- List the incorrect fine amount
Because fines do change periodically, it is best not to put any fine amount on your parking signs.
The Private Agency Parking Program is a free volunteer program, authorizing agencies to issue City parking tickets to vehicles parked illegally on private property. The program consists of shopping centres, Property Management companies, hospitals and private condominiums.
Staffing Requirements
A private parking agency requires a Parking Administrator and one Agency Parking Enforcement Officer per site.
A Parking Administrator is a person from the agency who acts as a liaison to the City and ensures that officers properly fill out parking tickets. The Administrator cannot issue parking tickets.
An Agency Parking Enforcement Officer writes parking tickets to vehicles parked in violation of the Traffic Bylaw 5590. The officer is only authorized to write tickets on the agency's property where there are parking signs.
Agencies may have more than one enforcement officer. The agency is required to gain security clearances for their parking staff from the Edmonton Police Service. Call 780-423-4567 for information about security clearances.
Benefits of the Program
- Available parking for those living and visiting on your property
- Fast and efficient action to deal with vehicles that do not have permission to park on your property
- Immediate warnings or parking tickets issued to vehicles parked in violation by appointed officers (instead of waiting up to 4 hours for a Bylaw Parking Enforcement Officer to arrive)
- Assistance with the abuse of Disabled Parking and Emergency Access Route violations
- Reduction in the amount of derelict vehicles
For more information about the Agency Parking Program, call 780-496-5174
.
Documents to be Submitted with Application
Owners must provide proof of ownership as confirmed by a Land Titles Certificate. If you are not the owner of the land (as confirmed by a Land Titles certificate), please provide the following:
- A letter from the owner authorizing you to act as their Agent and
- A copy of the Property Management Agreement
or
- Other documentation showing that you have permission from the owner to enforce parking restrictions on their behalf
Parking Enforcement Services has the right to request additional proof of ownership or documentation showing permission to enforce Parking Restriction on Private Property.
Administrators submit these documents:
- Application
- A signed Letter of Authorization from the Property Owner or any other documentation that provides proof of authority
Enforcement Officers submit these documents:
- Resume
- Three reference letters
- A current security clearance check from Edmonton City Police or RCMP
Application Process
Provide 2 volunteers and complete the Application Package (the volunteers can be trained and ready to go within 3 months).
Note: All applications must be mailed as originals. No photocopies will be accepted.
Contact Us
311 Contact Centre
Phone 311 | Outside Edmonton and Video Relay Service (VRS): 780-442-5311 | TTY 711