In progress(to be completed in fall 2021) - Establishing timeline targets for planning, permitting and licensing services. Setting timeline targets will guide future improvement projects to help us meet target timelines in the long term and help guide customer expectations about how long it will take for various services.
This helps Edmonton businesses by:
- Setting clear expectations on how long a service will take, thus enabling customers to plan ahead
- Moving the City towards predictable timelines and service levels