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It's Never Okay

The City of Edmonton has zero-tolerance for harassment on Edmonton Transit. If your safety is at immediate risk, please call 911.

  • Call 9-1-1 for emergencies
  • To report inappropriate or suspicious activity, call Transit Watch: 780-442-4900 or by filling out the ETS Commendations or Concerns Form.

Every ETS rider should feel safe every time he or she takes the bus or LRT.

If you or someone you see needs help, please press a passenger alarm or find a Safe Person (such as a Transit Peace Officer or bus driver). Situations where immediate help may be required include (but are not limited to): medical emergencies, bullying, theft, and harassment (such as sexual, racial, religious, etc.).

Zero-tolerance for sexual harassment

The zero-tolerance for sexual harassment is the first campaign in a series of public education efforts. The goal of the campaign is to empower people so they feel comfortable calling for help, whether they are directly affected or witness an event. If the incident is illegal, such as groping on sneaking a picture up a skirt or down someone's shirt, report it to police immediately.

See the gallery to view the new passenger alarm decals appearing on the LRT and the ad campaign that will be on bus and LRT cars in the coming weeks. 

Additional resources and support

ETS offers a variety of programs to help riders reach their destinations safely. Learn more about:

  • Safe Person, Safe Place
    Any uniformed ETS employee and Transit Peace Officer can connect you to help.
  • Stop Request
    After 6pm and when safe, buses can stop along routes other than a bus stop.
  • TraXSafe
    Learn about the safety features on and near trains and station platforms.
  • Transit Watch
    Report suspicious activity and vandalism by connecting directly with ETS control centre.

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