We have reduced in-person services. This includes Edmonton Service Centre located at the Edmonton Tower and other locations, which are closed. This is to protect everyone’s health and safety. Learn how you can still access services at edmonton.ca/ServiceChanges
Wear non-medical masks or face coverings when using public transit, or in other locations where physical distancing is not possible.
Please make sure you dispose of your used disposable masks and/or gloves into a waste bin. If one is not available, store your used materials in a plastic bag until they can be disposed of properly.
Refunds and Reimbursements
Where can I buy a bus pass?
The Edmonton Service Centre in Edmonton Tower and all City-operated recreational facilities remain closed for transit pass sales, so transit passes and tickets cannot be purchased at these locations. Customers can purchase their regular tickets and passes at the ETS Online Store and ETS Sales Outlets.
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Can I buy tickets at LRT Stations?
Yes, family/day passes and single-use tickets can be purchased at LRT ticket vending machines at LRT stations. Although the machines are cleaned regularly, it is recommended that you clean your hands before and after you use them to help prevent the spread of infection in our community.
Can I still use tickets or cash?
Yes, tickets and cash are accepted, however, monthly or family/day passes are encouraged because this minimizes contact and increases physical distancing. Paper transfers will be issued as proof of payment when paying with cash or tickets.
How is ETS safely handling transfer distribution?
The operator shields can stay up and transfers can be given. ETS is working on a hazard assessment and procedures for transfers.
Current Fares
Effective February 1, 2020
Children (0 - 12)
Free when accompanied by a fare-paying customer (youth, adult, senior). Children not accompanied by a fare-paying customer must pay cash fare or a youth ticket.
Youth (24 and under)
*From September 1 to December 31, 2020, all post-secondary students, no matter their age, at U-Pass institutions and institutions that were eligible for the Post-Secondary pass will qualify for an ETS Youth monthly pass or tickets.
| Cash | $3.50 |
| Ticket (book of 10) | $19 |
| Monthly Pass | $72.50 |
Adult (25 - 64)
| Cash | $3.50 |
| Ticket (book of 10) | $27 |
| Monthly Pass | $97 |
Senior (65+)
| Cash | $3.50 |
| Ticket (book of 10) | $19 |
| Monthly Pass | $34 |
|
2020/2021 Annual Pass |
$374 |
|
2020/2021 Annual Pass (Low Income; annual income below $28,513) (valid February 1, 2020 - March 31, 2021) |
FREE |
Other Fare Information
| Family/Day Pass | $10 |
| Route 747 | $5.00 (One way ticket or two regular unused tickets) *Does not include travel on other ETS routes |
| CNIB | Free when displaying CNIB ID when boarding |
| Regional Service Fares |
