Please choose between the following three options:
Skip to main menu Skip to site search Continue to current page menu and contentMain page content begins here
All ETS customers must pay a cash fare or be in possession of a valid transfer, ticket or pass as proof of payment.
Arc will be available to youth fare transit riders in 2023.
| Cash | $3.50 |
| Ticket (book of 10) | $19.75 |
| Monthly Pass | $73 |
Children (0 - 12)
Free when accompanied by a fare-paying customer (youth, adult, senior). Children not accompanied by a fare-paying customer must pay a cash fare or use a youth ticket.
| Arc card pay-as-you-go (PAYG) flat rate (90-minute trip, including transfers between ETS buses or LRT) | $2.75 |
| Arc card (PAYG) daily fare cap | $10.25 |
| Arc card (PAYG) monthly fare cap | $100 |
| Arc ticket (90-minute ticket) | $3.50 |
| Arc ticket (24-hour pass) | $10.25 |
| Cash | $3.50 |
| Tickets (book of 10) | $27.75 |
| Monthly Pass | $100 |
Arc will be available to senior fare transit riders in 2023.
| Cash | $3.50 |
| Tickets (book of 10) | $19.75 |
| Monthly Pass | $35 |
| 2022/2023 Annual Pass (valid April 1, 2022 - March 31, 2023) | $385 |
| 2022/2023 Annual Pass (Low Income; income between $29,283 and $33,275) | $139 |
| 2022/2023 Annual Pass (Low Income; income below $29,283) | FREE |
| On Demand Transit | On Demand Transit riders only pay a standard fare when transferring between On Demand Transit and regular service at a transit hub |
| Family/Day Pass | $10.25 |
| Route 747 |
$5 cash / per one-way trip $5 Arc card PAYG flat rate (90-minute trip) |
| CNIB | Free when displaying CNIB ID when boarding |
Riders must always have proof of payment when riding ETS.
Transfers can be made between buses and the LRT on a single fare.
Tap your Arc card when you board and exit to ensure you are charged the correct fare.
Exact change is required when paying with cash on ETS buses.
ETS tickets are valid up to 90 minutes from the time of issue.
ETS riders must always carry and display their valid passes when boarding transit.
Fare products can be purchased online, at the Edmonton Service Centre, at ticket vending machines located at all LRT stations, and at sales outlets located in many convenient locations throughout the city. Riders can also buy an Arc card that can be used on many regional transit systems.
Yes, family/day passes and single-use tickets can be purchased at LRT ticket vending machines at LRT stations.
The expiration date helps protect against the potential counterfeiting of transit tickets, in addition to making routine design changes. As a courtesy and a sign of good faith, Edmonton Transit also allows expired tickets to be exchanged for new tickets for the first 30 days after the expiry date.
During this time, you can exchange your expired ETS tickets in-person at the Edmonton Service Centre(10111 104 Ave NW 2nd Floor, Edmonton, AB T5J 0J4) or mail them to the Edmonton Service Centre through standard postal services, registered mail or courier.
If you choose to mail your expired tickets, please put them in an envelope that includes a note with your name, address, phone number and an explanation why you are mailing in these tickets.
Please Note: By using registered mail or courier, you will receive a tracking number and as well as notification when the envelope has been delivered.
ETS may be able to provide a refund for certain fare products and programs. If you purchased your product from the online store please email onlinestore@edmonton.ca for directions on how to return your pass for a refund.
For all other purchases please bring your pass along with your receipt to the Edmonton Service Center, located on the second floor of Edmonton Tower.
Purchased in error - A prorated refund may be given for passes purchased in error and returned with the value of the ETS Day Pass deducted for each day after the first day of the month if there is no receipt or from date of receipt whichever is relevant.
Prior to the 1st day of new month - Full refund
Day 1, 2, 3, and so on - Reduced refund for each valid day by the value of an ETS Day Pass, until there is no refund value
Dated receipt - Reduced refund for each valid day from date on receipt, by the value of an ETS Day Pass, until there is no refund value
Lost in Mail - All ETS Fare product ordered online is delivered by Canada Post, and a signature is required to confirm receipt. ETS cannot be responsible for delayed deliveries by Canada Post. However, if your order is not received and Canada Post confirms that the order has been lost, ETS will honour your purchase with a current valid replacement of the same type of fare product, after confirming with Canada Post.
Death of Passholder - A prorated refund may be given under the following circumstances with the value of the ETS Day Pass deducted for each day after the first day of the month if there is no receipt, or from date of receipt whichever is relevant (see Passes Purchased in Error for more information):
Damaged Fare Product (washed, torn, and so on) - Monthly passes or tickets that are damaged may be replaced by ETS, provided the type of pass or ticket can be identified and the product is currently valid. Expired fare product or fare product that cannot be identified as currently valid will not be replaced; ETS retains sole discretion regarding replacement in such cases.
We do not offer refunds for any of the following items.
Customers who are visually impaired and who possess a CNIB ID card can use that card as a transit pass on all ETS services including routes providing service outside the City of Edmonton. Use of a white cane or service animal alone does not qualify an individual for this fare service - the CNIB card must be shown to the bus operator upon boarding.
CNIB ID cards are accepted as valid fare payment on:
Children under 12 ride free when accompanied by a fare-paying customer (youth, adult, senior).
Can a youth accompany children 12 and under?
Yes, a fare paying youth can accompany children 12 and under.
How many children 12 and under can accompany one fare paying customer?
There is no limit (for example, a teacher could bring an entire class). However, it is expected that the customer will be able to supervise all accompanied children properly.
The program demonstrates the City’s commitment to making Edmonton a more child-friendly place that recognizes the needs of children and families. Providing free transit for children 12 and under encourages citizens to engage with their communities and participate in community events, recreation and school activities as a family.
Edmonton Transit works with each municipality to coordinate transit services. However, each municipality has authority over their own fare policy since transit fares help offset the operating costs and the tax levy that subsidizes the service provided.
The fares for inter-municipal transit trips are typically higher than local fares because of the longer distances and the higher operating costs to provide these services. Most ETS fare products can be used to travel to surrounding areas with an additional cross border surcharge. The surcharge is necessary to ensure that the sale of regional fare product is not undermined.
The introduction of the Arc card is supported by the Capital Region Board and will enable better and more convenient integration of transit fares throughout the region. For more information on each individual region, see Regional Service.
Route 747 is provided in partnership with the Edmonton Airports Authority. The transit fares charged on this route help offset the operating costs. The rates are comparable to other inter-municipal fares throughout the region.
For business travellers looking for a receipt for transportation costs to the airport, we recommend that you purchase a strip of adult tickets. Tickets can be purchased via our online store. ETS is currently unable to provide receipts for one-time fare purchases.
Route 747 operates under a different fare structure than other ETS routes. All Route 747 passengers must pay the $5 fare, including children under the age of 12.
Children 12 and under may ride free when accompanied by a fare paying rider on Route 580 to Fort Saskatchewan. A fare-paying customer can be either a youth or an adult.
For Route 560 to Spruce Grove, children 5 and under may ride free when accompanied by a fare paying rider.
| Telephone | 311 |
|---|---|
| http://www.facebook.com/takeETS | |
| https://www.instagram.com/EdmontonTransit/ | |
| https://twitter.com/takeetsalert |