Client Liaison Unit

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The Client Liaison Unit provides enhanced service for complex, unique projects which support the Big City Moves in the City Plan and the principles in the Economic Action Plan.

We support your projects by working with you in partnership to advance complete permit application packages that can improve your overall project predictability and timelines.

Enhanced Services

Through the Client Liaison Unit's enhanced service, we offer:

A single point of contact at the City of Edmonton

Enhanced permit timelines

A project management approach focused on outcomes, not processes.

Which Projects are Eligible?

We provide ongoing support and enhanced customer service for major development projects. Enhanced service provided based on the following criteria:

Location

Projects supporting the City’s vision for growth in The City Plan (such as nodes and corridors or proximity to LRT and other mass transit modes) or shovel-ready commercial or industrial projects.

Complexity

Projects with plans to build on un-serviced land which require new utilities and infrastructure or the use of new technology that affects the construction design and construction methodology required.

Economic/Social Impact

Projects which provide immediate investment opportunities through factors such as job creation, increased tax revenue, and built-form outcomes.

The Client Liaison Unit is Here to Help

If your project meets these criteria, please contact the Client Liaison Unit with your project scope and rationale. A client liaison advisor will reach out to you to review your project details. Each project is assessed on an individual basis to determine project fit and level of support.

Email Client Liaison

Affordable Housing Resources
If you are a supportive or affordable housing provider, the Client Liaison Unit can help connect you with the right people and programs. For more information on Affordable and Supportive Housing, visit edmonton.ca/affordablehousing.

For More Information

Client Liaison Unit

Email	clientliaison@edmonton.ca