- Released the results of the pilot project
- Announced the enhanced service of the Client Liaison Unit (CLU)
- Started engaging industry directly about implementing target timelines for select commercial development and building permits.
About the Project
We have heard from stakeholders in the development and building industries that navigating the many City planning and development processes is complex and sometimes confusing.
Our goal with this project is to provide better customer service across the planning and development services for complex and non-standard projects.
- Establishing a single point of contact that provides exceptional customer experience for select complex, atypical commercial, industrial and large site infill projects
- Helping speed to market through navigation of planning and development services focused on outcomes
- Use a proactive project management approach to support integration and continuity across services