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This is a 2-year initiative, ending in 2019. It's dedicated to transforming planning and development services through 6 major projects.
Beginning October 1, 2019, the City is implementing a new process to reduce the number of discretionary inspections. In an effort to create a more efficient inspection process and improve customer experience, some Plumbing Stack, Plumbing Groundworks, HVAC Stack and HVAC Concealed duct inspections will not be required for every project.
Submission requirements will depend on whether the application is non-complex, complex, or very complex. These categories allow simple applications to be processed more quickly and make the service more predictable for customers.
Customers with complex rezoning and subdivision applications are now strongly encouraged to take advantage of pre-application meetings.
The City website has been updated to support customers applying for development and building permits for projects such as developing new commercial buildings and making changes to existing commercial buildings.
Research shows builders support the project and are excited to learn more.
The Safety Code Inspection Efficiency (SCIE) team recently conducted research to gain a better understanding of industry and stakeholder perceptions about the City’s role in conducting Safety Codes Inspections and their reactions to the changes to the process, in undertaking a risk-based approach with the SCIE project.
Starting in September, customers will be encouraged to request a pre-application meeting for complex applications.
Register for one of our free information sessions to learn more about the new online services for commercial permit projects. This includes development and building permits for new buildings, additions, alterations, tenant improvements, change of use, demolitions, as well as hoarding and cranes.
Submission deadlines for applications were accepted at noon on Tuesdays to facilitate a formal application process.
Both the Subdivision Process Improvement and Rezoning Redesign projects were testing some new processes.
Online services for Commercial Permits are now available at edmonton.ca/permits.
Residential and construction home improvement permits for decks, accessory buildings such as garages and sheds and basement development were moved online. These applications are processed differently for efficiency and reduce processing time.
Safety Code Inspection Efficiency project with a focus on the City's efforts to reduce over management of risk in Safety Codes Inspections.
Subdivision applications are now easier and more efficient. Starting June 24, 2019, endorsement packages will now be submitted online at selfserve.edmonton.ca rather than by email.
Worked on two streams, timelines for simple projects and enhanced service through the Client Liaison Unit...
Presented Urban Form Business Transformation Update Report 3.
Presented Urban Form Business Transformation Update Report 2.
Applicants with a good track record will have inspections scheduled 5% of the time instead of 100% of the time. No changes on how a footing and foundation is built or inspection is requested. Builders are responsible for ensuring the footing, foundation, dampproofing and weeping tile meet all applicable codes, guidelines, standards and requirements found in the Alberta Building Code.
Presented Urban Form Business Transformation Update Report 1.
Applicants with a good track record can assess their own applications to obtain a development permit...
Presented Urban Form Business Transformation Report.
City staff and city-building partners (industry, citizens and service providers) are creating solutions to the challenges experienced today.
November 2018 - November 2019
Goal: Evolved subdivision process
Subdivision is taking a large piece of land and dividing it into smaller pieces of land. The subdivision planning process ensures new infrastructure like roads, sewer pipes and gas lines, reach all properties and existing infrastructure can handle the additional volume.
September 2018 - November 2019
Goal: New rezoning process
Rezoning is the process of changing the land use zone from one zone to another. The Rezoning Redesign project is aimed at improving predictability and transparency within this process.
September 2018 - November 2019
Goals:
September 2018 - November 2019
Goal: Update the planning and development website content and navigation for ease of use.
Launched Home Improvement Permits and a new presence for commercial permits (edmonton.ca/permits).
September 2018 - November 2019
Goal: Introduce an innovative decision-making tool that predicts the pass probability of non-mandatory inspections.
There are 8 mandatory and 8 discretionary safety codes inspections to ensure that buildings meet safety code standards. The Safety Codes Inspection Efficiencies project is working to identify and reduce low-risk, non-mandatory inspections, allowing inspectors to focus more time on the mandatory ones.
Data scientists from the Analytics Centre of Excellence have designed a risk-based tool to evaluate whether a building inspection would routinely pass the first time around. This data will help us predict which discretionary inspections will have a high probability of passing which will allow us to remove them.
September 2018 - November 2019
Goal: Implement a system to store all information for consistency and ease of use.
The Knowledge Library project will use knowledge management software to house information like procedures, policies, and process maps so that employees have a one-stop shop for information to check when doing their work.
This will help staff and customers feel confident that they are giving and receiving the most up-to-date information.
| Title | Urban Form Business Transformation |
|---|---|
| uftransformation@edmonton.ca |
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