Ensuring all people are treated with respect, with equitable access and opportunity to participate to the fullest extent in the city.

The City of Edmonton has a new and updated corporate accessibility policy. 

The updated policy will guide development and implementation of City policies and civic engagement, programs and services, communications and technology, employee services and infrastructure (facilities, open spaces and transportation) to ensure full consideration of individual's needs and diverse abilities. 

Accessibility: A Fundamental Aspect of Society

Accessibility is fundamental to the quality of life, well-being and engagement of individuals in the social, economic, cultural, spiritual and political aspects of society. 

The City of Edmonton Accessibility for People with Disabilities Policy is intended to ensure all people are treated with respect, and have equitable access and opportunity to participate to the fullest extent in the city.

The Policy

The Accessibility for People with Disabilities Policy was approved by City Council on September 24, 2019 and can be found here.

Policy Implementation 

The first 3-year Corporate Accessibility Plan will be published in 2021.

Corporate staff training to support awareness on disability and accessibility for people with disabilities was released in 2020. 

The 311 app was updated in 2020 to track accessibility-related submissions.