March 2023
Strengths
Employees scored the three items related to Supervisor Conversations very positively. The score that measures if supervisors are providing clear expectations increased by two points since June 2021. The score that measures if employees receive feedback on how they can improve from their supervisors also increased by three points since June 2021. A third Supervisor Conversation question asked respondents to indicate what they appreciate most about the conversations with their supervisor, and the top themes were:
- respectful, clear, timely, and regular feedback
- approachable and responsive leaders
- clear expectations and communication.
Opportunities
The Safety score dropped three points since June 2022. The comments indicate that:
- downtown and transit safety continue to be seen as a challenge
- some employees are feeling burnt out
- some employees expressed concerns over inflation and the cost of living.