Information for All Groups


September 15, 2022
Employees with dependent children 18 or over need to notify the Employee Service Centre if they are no longer eligible to remain as dependents under your benefits. A response is required by September 30th, 2022. Benefit coverage for your dependents can continue if either of the following criteria is applicable:

  • Unmarried dependents between the ages of 18 and 20 inclusive, who are chiefly dependent on you for support
  • Unmarried dependents between the ages of 21 and 24 inclusive, who are attending post-secondary school full-time 2022-2023 (minimum of three courses per semester)

Please reply to paybenefitsmailouts@edmonton.ca.
For additional information, please call Inside Information at 780-944-4311, select option 2 (Employee Service Centre), then option 3 (Benefits team).



NEW for all benefits plans in 2022:
Pre-authorization must be obtained for dental treatment or services expected to exceed $800.



Benefit Claim Deadline is April 30, 2022

City of Edmonton employees who receive benefits coverage through Alberta Blue Cross must submit any outstanding claims for the previous year by April 30. This includes all health and Health Care Spending Account claims. If you miss the deadline, you will not be eligible for reimbursement for the previous year’s claims.

To find out if your receipt can be claimed, please call Alberta Blue Cross at 780-498-8000. Claims can be submitted online, in person or by mail. If you use Canada Post, 2021 claims must actually be received by Blue Cross (not just postmarked) by Saturday April 30, 2022.

This is a hard deadline each year, and costs submitted past this deadline will not be eligible for reimbursement. For more information, visit Alberta Blue Cross Online Services on OneCity. (employee portal link)