Main page content begins here


The Edmonton Transit Service Advisory Board (ETSAB) was established in September 1994 to provide advice and recommendations to the Urban Planning Committee from a stakeholder perspective on issues related to public transit. These include ridership; servicing issues; public transit policies; repair, maintenance and accessibility issues; relationships between City projects and public transit; and initiatives of other levels of government and surrounding municipalities that could affect public transit.


The Edmonton Transit Service Advisory Board (ETSAB) was established in September 1994 to provide advice and recommendations to City Council, the Transportation Committee, and to City Administration with regards to public transit. ETSAB prepares an annual work plan and report based on City Council's direction and other matters of interest to Council. ETSAB may also include in the work plan issues/tasks/studies that the board as citizens have identified for consideration by Council to improve the transit experience of Edmontonians, the low cost fare transit pass is a good example.

ETSAB consists of 12 members, appointed by City Council. The President of the Amalgamated Transit Union or a delegate may serve the board as a liaison member. Members of ETSAB represent a variety of interests, are a positive source of informed participation, and are prepared to address issues on a city-wide basis. The criterion for selection of members is to gain representation that reflects the diversity of our citizens, businesses, labour, communities and organizations.

ETSAB meets on a monthly basis, generally on the last Monday of the month. For issues that require in-depth consideration, ad-hoc sub-committees are formed as needed. Board members are expected to serve on at least one sub-committee and, although any citizen can serve on a sub-committee, meetings can only be chaired by an ETSAB member.

In order to fulfill its mandate, ETSAB may:

  • Conduct research

  • Identify stakeholder groups and seek input from them

  • Share information and collaborate with the City Manager

  • Receive and consider information and records provided by the City Manager that relates to the Board's mandate and work plan

  • Inform City Council of initiatives of other levels of government, surrounding municipalities and other local authorities and organizations that could impact public transit

ETSAB was originally established under Bylaw #12454 in 1994. The Bylaw was replaced by 16929 on April 22, 2015, and revised August 27, 2019, including an update to the name of the Board (from System to Service) to align with Edmonton Transit Service’ recent rebranding.


ETSAB's role and effectiveness as an advisory board can be seen in these initiatives:

  • Council support for implemented ETS airport service

  • Proposal to introduce a low-income transit pass

  • Recommendations to City Council on the budget

  • Input on the development of a Transit Strategy

ETSAB continues to monitor progress on significant developments such as the expansion of the LRT and work of the Greater Capital Region.


Council Advisor

Name of Appointee First Appointed Term
Councillor Andrew Knack Apr 17, 2018 (Remainder of) 2017-2021 Council Term


Charles Kelly (Chair) 

Appointed May 1, 2016
Charles Kelly was born and raised in Northern Ireland and spent four years in England before arriving in Canada in 1972, and became a Canadian citizen six years later. Prior to his retirement in September 2015, he spent forty-four years as a Physiotherapist. His work was mainly in clinical practice, but also included teaching, and participating in many different capacities with the College of Physical Therapists of Alberta. As a visually impaired person, he has depended on ETS as his main mode of transportation during his more than thirty years in the Edmonton area, and watched with interest the growth and improvements of the system during that time. Being very interested in the subject of public transit he looks forward to being a constructive contributor of the ETS Advisory Board.

Isabell Hubert Lyall (Vice Chair)

Appointed May 1, 2017
Isabell is a Postdoctoral Fellow at the University of Alberta, where she completed her Ph.D. in 2019, and where she currently does experimental research (and a lot of number-crunching) to investigate how humans understand language. She also teaches courses in linguistics and data analysis/statistics, and has experience in public-sector communications, advocacy, and not-for-profit leadership. Since moving to Edmonton in 2014, Isabell has been commuting by public transit, walking, cycling, and e-scootering. She is passionate about making public transit and human-scale forms of transportation an attractive and preferred choice for Edmontonians. Whether for work-related or leisure travel, Isabell makes a point of using the local public transit system to get around, which has given her insight into transit in various cities across three continents.

Bob Turner

Appointed May 1, 2020
Dr. Bob Turner has lived and worked in Edmonton since 1977. He has used ETS (bus and LRT) regularly for over 40 years and has participated in community and online consultations on various transit strategies. He also has lived experience with transit in Montreal, Pittsburgh and Seattle. He has been extensively involved in medical research, healthcare worker education and peer-reviewed medical publishing. He looks forward to evaluating research reports and receiving input from stakeholders, other levels of government, neighboring municipalities and non-governmental organizations. ETS has always been forward looking but has many challenges that the Transit Strategy will need to mitigate. Dr. Turner was the COO of the Edmonton Blood Transfusion Service (BTS) that collected, tested and distributed blood products throughout Edmonton and northern Alberta. The BTS has a unionized staff including its transport division. He was also an MLA from 2015 to 2019. This reinforced his appreciation of collaboration between communities, municipalities and provincial/federal governments to meet social, fiscal and environmental challenges.

Bryan Shepherd 

Appointed May 1, 2019
Bryan Shepherd is the Dean of Student Services and College Registrar at NorQuest College. He has a Bachelor’s degree in Education from the University of Alberta and a Master’s Degree in Business Administration from Royal Roads University. Bryan has spent most of his career in the post-secondary sector, with the past 19 years in various senior management positions. He has a wealth of experience working with boards and other governing bodies. Bryan has spent all of his professional life in the public sector, providing him with many opportunities to work with all three levels of government. Bryan is married and a father of three. He is involved in his community and over the years has spent a lot of time at various hockey arenas, sports fields and recreation centers in and around the Edmonton area. He truly understands what it means to live, work and play within our City.

Giselle General 

Appointed May 1, 2018
Giselle immigrated from the Philippines and made Edmonton her home since 2008. She has her Bachelor of Commerce degree from the University of Alberta and works to help people in poverty at the Edmonton Community Legal Centre. Unable to drive, transit is her primary form of transportation, supplemented with the occasional taxi or car ride. Through her employment, volunteering and personal experience, she has an appreciation of how poverty, status, trauma and knowledge impacts someone's access to services in the City. She is a board member of her neighbourhood’s community league and of the Edmonton Federation of Community Leagues. She is a columnist for the Alberta Filipino Journal, a blogger for FilipinaYEG and a frequent speaker and writer sharing her experiences as an immigrant woman. Her hobbies include abstract art, upcycling, and donating plasma at Canadian Blood Services.

Guy Milner

Appointed May 1, 2020
Born in the Alberta Avenue community, Guy graduated from the U of A with a BA. He currently lives in King Edward Park with his husband and their cat. Guy had a diverse career contributing to human development: as a UN volunteer in Tanzania, as a program specialist with Canada’s Vietnamese refugee movement, and as a MSW in a major urban HIV clinic. Drawing from both his work and volunteer experiences, Guy pays close attention to people who are low income, new immigrants or street involved. A transit user since his teen years, he has just learned how to mount his commuter bike onto the bus! He recognizes how much the system has grown to meet citizens’ needs over the 112 years of transit history, and appreciates the resource challenges facing Edmonton. Guy is excited about contributing to securing practical, doable solutions to ensure that the system is safe and available to every citizen of this great City.

Jarret Esslinger

Appointed May 1, 2019
Jarret is a born and raised Albertan and has lived in Edmonton since 2010. He has a Bachelor of Management degree from the University of Lethbridge and his career has largely been focused on climate change in addition to working directly with Indigenous communities and organizations. He has previously worked at the municipal and provincial government levels which has provided him with a broad perspective on the issues and policies relating to public transit in Edmonton. Jarret is an avid daily user of the Edmonton Transit Service and believes that an expansive, barrier-free yet cost-efficient transit system is paramount to the success of Edmonton’s future. He is greatly interested in regional transit systems, the continuing development of the Valley Line LRT project and the future implementation of smart technologies within Edmonton’s transit system. 

Lindsay Vanstone

Appointed May 1, 2020Lindsay Vanstone is a knowledge worker focused on delivering and managing projects across the private and public sectors. Most recently she has worked at the provincial and municipal levels on projects to promote innovation in urban transportation, urban land redevelopment, and the effective use of data in making urban planning decisions. Her past experience includes market research and consulting for large North American corporations and nonprofits. Lindsay received her Bachelor of Science degree from the University of Toronto, her Master’s degree in Urban Planning from McGill University, and completed an intensive program at the Harvard Graduate School of Design focused on Urban Planning and Design.

Michelle Peters-Jones

Appointed May 1, 2020
Michelle moved to Edmonton in 2010 from Liverpool, and has since been raising a family in the City. She is a sociologist, with an MPhil and MA in sociology, media, international relations, and globalization, and graduated with a Bachelor’s degree in psychology, sociology, and English literature. As a mother, an immigrant, a woman of colour, and with a partial sight disability, she is very reliant on transit to get around the City. She is particularly passionate about transit being a draw to attract young people to Edmonton, and its role in creating a vibrant culture within the City. As the mother of a 12-year-old, she would like to see more young people, including younger riders, use transit as a viable, safe, and alternative way to traverse the City. As a result, she is passionate about working towards an affordable, safe, and accessible transit network that is sustainable, forward thinking, and geared towards future generations of riders and users.

Philip Reid

Appointed May 1, 2016
Phil Reid has been an Edmonton resident since 2013. He has previously lived in four different provinces across Canada, and has been active in those communities. He has a college and university educational background in emergency management. He has been involved in emergency services at the Federal, Provincial and Municipal levels of government, and currently works for the Alberta Wildfire Management Branch with the Alberta Government. He has extensive experience working on high-level issues and initiatives, acting as a group, committee, board or association member in varying capacities with large-scale implications. Phil is passionate about Edmonton, its development, and overall success as a community. His belief is, for Edmonton’s growth to remain stimulated, an efficient, effective and convenient transit system is one of the main key elements.  

Serena Tang

Appointed May 1, 2020
Serena Tang is a freelance illustrator, who studied at the University of Alberta, completing a Bachelor’s degree in Art and Design. She grew up in Edmonton after immigrating to Canada, and has watched the City grow into a lively Western Canadian hot spot for arts, technology, and ideas. After graduation, she developed a passion for urban development particularly in how people in cities commute and the wayfinding designed by transit to direct locals and visitors. She is a firm believer that visual cues and smart design enhances all aspects of life, especially when it comes to transportation. She is also interested in seeing public transit in Edmonton be integrated smoothly with other forms of commuting; to help all Edmontonians be multimodal and have more options when it comes to moving around the City. On her days off, she likes to fill the hours with biking, trying new foods around Edmonton, and scoping out new plants for her indoor garden.

William Agbakoba

Appointed May 1, 2019

William is a Management Consultant who located to Edmonton in 2010 from the USA, where he worked and obtained an MBA from Case Western University. Originally from West Africa, he is an avid public transit user, and has continuously observed the opportunities and challenges which abound in metropolitan transit systems on his trips to other countries. William’s core areas of expertise are in business strategy and process re-engineering, which has led him to work on several transformational projects. With diplomas in Innovation, Organizational Change and Human Resource management, he hopes to leverage his professional and educational experiences to help position the Edmonton Transit system in line with global standards and provide unique rider experiences to Edmonton’s citizens.

Due to Covid-19, the Edmonton Transit Service Advisory Board (ETSAB) meets virtually on the last Monday of each month, starting at 5:30pm. Please check back for any schedule changes.

If you would like to attend a meeting as a guest/member of the public, please contact and you will be provided with a meeting invitation. 


Council Advisor

Name of Appointee First Appointed Term
Councillor Andrew Knack April 17, 2018 (Remainder of) 2017-2021 Council Term

Citizen Members

Name of Appointees First Appointed Term Expiry Date
Bob Turner May 25, 2020 April 30, 2021
Bryan Shepherd May 01, 2019 April 30, 2021
Charles Kelly    May 01, 2016 April 30, 2021
Giselle General May 01, 2018 April 30, 2021
Guy Milner May 25, 2020 April 30, 2021
Isabell Hubert-Lyall  (Chair) May 01, 2017 April 30, 2021
Jarret Esslinger May 01, 2019 April 30, 2021
J. Philip Reid May 01, 2016 April 30, 2021
Lindsay Vanstone  (Vice-Chair) May 25, 2020 April 30, 2021
Michelle Peters-Jones May 25, 2020 April 30, 2021
Nwachukwu (William) Agbakoba  May 01, 2019 April 30, 2021
Serena Tang May 25, 2020 April 30, 2021
Annual Work Plan

Listing important items such as general meetings, special meetings and other events.

2020 - 2021 Work Plan

2019 - 2020 Work Plan

For More Information



End of page content. Please choose between the following five options:

Back to main menu Back to current page menu and content View current page breadcrumb Back to site search Continue to page footer content