Bylaw Ticket Administration
Office Hours: 8:30am-4:30pm
Impound Lot - Police Seized Vehicle Section
Address: 12230 124 Avenue NW
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Parking Enforcement Services manages parking violations for accessible, on-street, private property, school zones and private agency parking.
There are many rules surrounding parking in the City to ensure safety for everyone is maintained. This includes on-street, accessible, private agency, school zones, private property and seasonal parking. Learn what you can do about illegal, nuisance and abandoned parking or what you need to do if you’ve been ticketed or towed.
Due to the wide range of patrolled areas, the parking enforcement program is contracted out. Currently, the Paladin Security Group holds the contract.
Office Hours: 8:30am-4:30pm
Address: 12230 124 Avenue NW
The appeal process varies depending on the circumstances of the case, so contact the Bylaw Services office by dialing 311 for information on the appeal process. You may also wait until you receive a violation ticket with court appearance instructions, which will tell you exactly what to do.
The best place for vehicles to park is in garages, driveways and parking lots. It ensures first responders have enough space to get through and road maintenance crews can keep our roads safe all year round.
City-owned streets are a shared resource that everyone has access to but are not intended for long-term parking. A vehicle can park for up to 72 consecutive hours as long as it doesn’t have parking restrictions identified, such as a sign. A vehicle parked more than 72 consecutive hours on public property or a city street is considered abandoned.
People who have parking placards are unable to walk unassisted for more than 50 metres. These individuals need larger stalls to load and unload devices such as walkers and wheelchairs and unobstructed access to curb cuts.
If your vehicle is parked illegally in a designated accessible parking stall, you will be issued a $250 ticket and may face towing and impound charges.
No part of the vehicle may occupy any part of the stall designated for drivers with a Service Alberta Parking Placard for People with Disabilities. The City of Edmonton has a "zero tolerance" policy for vehicles illegally parked in designated accessible parking stalls.
Parking enforcement officers can only write tickets where signs are posted correctly and are consistent the City's standard for parking signs.
Parking lot signs must be:
The City of Edmonton Parking Enforcement Services will NOT ticket and tow vehicles that are parked in areas where signs:
Because fines do change periodically, it is best not to put any fine amount on your parking signs.
It’s a free volunteer program, authorizing agencies to issue City parking tickets to vehicles parked illegally on private property. The program consists of shopping centres, Property Management companies, hospitals and private condominiums.
A private parking agency requires a Parking Administrator and one Agency Parking Enforcement Officer per site.
Parking Administrator: A Parking Administrator is a person from the agency who acts as a liaison to the City and ensures that officers properly fill out parking tickets. The Administrator cannot issue parking tickets.
Agency Parking Enforcement Officer: An Agency Parking Enforcement Officer writes parking tickets to vehicles parked in violation of the Traffic Bylaw 5590. The officer is only authorized to write tickets on the agency's property where there are parking signs. Agencies may have more than one enforcement officer. The agency is required to gain security clearances for their parking staff from the Edmonton Police Service. Call 780-423-4567 for information about security clearances.
Provide two volunteers and complete the Application Package.
The volunteers can be trained and ready to go within three months.
Owners must provide proof of ownership as confirmed by a Land Titles Certificate. If you are not the owner of the land (as confirmed by a Land Titles certificate), please provide the following:
Parking Enforcement Services has the right to request additional proof of ownership or documentation showing permission to enforce Parking Restriction on Private Property.
Administrators submit these documents:
Enforcement Officers submit these documents:
All applications must be mailed as originals. No photocopies will be accepted.
Schools can cause a lot of extra traffic in residential areas, which is why the City focuses extra attention on parking around grade schools and post-secondary institutions.
Illegal parking around grade schools causes congestion and visual obstructions that make it hard for other drivers to see pedestrians, especially children, crossing the street. Illegal parking around post-secondary institutions can be a safety hazard or an unreasonable disruption to the residents living in the area.
To help prevent problems around schools, the Edmonton Police Service and Parking Enforcement Officers work together to ensure students, parents and staff members of local schools know where to park safely and legally.
Parking or dropping off children in front of grade schools is not allowed at most schools in Edmonton.
This no parking/no stopping zone ensures that drivers passing the school can clearly see anyone crossing the street.
If you are dropping your children off for school, please park legally down the street and walk them to the door.
Students attending post-secondary institutions are encouraged to walk, bike or take transit to their school.
If you do drive, you should park in your college or university's parking lot. If you choose to park on the street, be sure that you obey all signs as many neighbourhoods have parking restrictions that only allow people who live in the area to park there.
Parking in a no parking zone, bus zone or emergency lane is never okay and your vehicle will be ticketed and towed.
Parking Enforcement Officers work with the Edmonton Police Service on several programs to prevent illegal parking around schools:
At the beginning of every school year, the City uses the media and advertising to remind drivers about the no parking and no stopping zones around schools.
Parking Enforcement Officers have the authority as per the Traffic Bylaw 5590 to conduct patrols and issue traffic tags related to parking infractions.
The Beat Officers patrol areas in the downtown and old Strathcona districts. These beats are designated patrol routes which the Officer enforces the Traffic Bylaw 5590.
The City Officers respond to specific parking complaints obtained by 311. Regular patrols are also conducted when not responding to dispatched calls.
Officers respond to specific event assignments such as festivals, concerts, football games and hockey games. Parking restrictions will be in effect during major Commonwealth Stadium events as per the Commonwealth Stadium Major Events Schedule.
The City is exploring an automated solution to parking enforcement.
On Street Parking Complaints
In Edmonton: 311
2nd Floor, Edmonton Tower
10111 104 Avenue NW