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The City of Edmonton will begin a phased reopening of recreation facilities over the month of June as the Government of Alberta moves to Stage 2 of its Open for Summer plan beginning June 10.

COVID-19 safety protocols will remain in place as we reopen facilities, as required under Stage 2 of the provincial plan. The City will open the following amenities and services for individual and group fitness use between June 10-14 at a reduced capacity.

Visitors are required to reserve a time on Move Learn Play prior to visiting facilities. 

Book a Time Slot

Fitness Centres and Gymnasiums

Indoor Playgrounds

Aquatics

Outdoor fitness programs open on June 14

Virtual group fitness programs and virtual personal training remain available.

Membership Updates

With fitness centres and gymnasiums at Clareview, Commonwealth, Terwillegar, Kinsmen Sports Centre and The Meadows community recreation centres reopening on June 10, memberships will be automatically reactivated on July 1, 2021. 

Here are your membership options:

  • Reactivate your annual, monthly, or continuous monthly membership before July 1
    • Scan your membership card upon your first visit
    • Note: 2021 pricing will be in effect for continuous monthly memberships. To review 2021 pricing, please visit our admissions and memberships page. 
  • Reactivate your annual, monthly, or continuous monthly membership on July 1
    • No action required. All memberships will be automatically reactivated.
    • Note: 2021 pricing will be in effect for continuous monthly memberships. To review 2021 pricing, please visit our admissions and memberships page. 
  • Purchase an interim monthly membership for $40 per month
    • Available for purchase until June 30
    • Valid for use at all reopened recreation centres, in-facility and outdoor group fitness classes, virtual fitness classes and outdoor pools
    • These memberships are valid for 30 days
    • Purchase online or book an appointment to purchase at an admission desk
  • Keep your continuous monthly membership on hold until August 31
    • Fill out the Hold Request Form by June 20.
    • For those with continuous monthly memberships, please direct questions to EFT@edmonton.ca.
  • Keep your annual membership on hold 
    • Fill out the Hold Request Form to pause your membership for up to 60 days per 12 month period. 
    • This vacation hold option is always available for annual memberships. 
  • If you have an annual or monthly membership, please check your account on MoveLearnPlay for information on when your membership will expire once it’s reactivated.

LAP annual memberships are currently available for use. No further action is required. 

Please note: As of July 1, new annual and continuous monthly memberships for 2021 will be available for purchase. Please note, these will be at 2021 prices.

Frequently Asked Questions

Facility and Amenity Availability

What am I able to do and use in the facility?

Fitness centres will be available for public use in the recreation facilities that are reopen. Please visit edmonton.ca/reccentres for information on which facilities are open and what’s available in facilities for use.

Will there be any restrictions on activities in fitness centres?

Fitness centre equipment has been spaced out and the availability of some equipment will be reduced to ensure appropriate distancing between patrons. 

Items that are not considered safe to share at this point (for example: TRX, cable attachments with cloth parts, resistance bands, or dynamax balls) have been removed. 

Will indoor running tracks be available?

Indoor tracks will not be available, and will be used instead for spacing out more of the Fitness Centre equipment. 

Are indoor fitness programs being offered?

In-facility offerings of Group Fitness Programs will resume once additional restrictions have been lifted. In the meantime, please join our Outdoor Group Fitness and Virtual Group Fitness options.

We are offering outdoor group fitness programs at Terwillegar, Clareview, and The Meadows community recreation centres, and Kinsmen Sports Centre.

Commonwealth Stadium Group Fitness classes will also resume, exact dates will be announced shortly. 

There will be 20 people max in each class, and three-metres distancing between each individual. Please visit MoveLearnPlay to register for the course of your choosing.

Note: Those without access to computers, tablets or smartphones can call 311 to register for programs or to book an entry time.

Are drop-in programs and open gym times available?

To adhere to Alberta Health guidelines, there will be no spontaneous / drop-in / open gymnasium times available. 

What about pools? When do they open?

Both indoor and outdoor pools are reopening. For more information, please visit edmonton.ca/reccentres.

Entry to a Recreation Centre or Pool

How do I gain access to a recreation facility?

In order to enter a facility, you will need to reserve a time. That can be done by visiting MoveLearnPlay and clicking on the buy/book now button. It is the only way you can get access to a recreation centre.

You will receive an email confirming your booking along with information you’ll need to be aware of before you come to a facility.

Note: Those without access to computers, tablets or smartphones can call 311 to register for programs or to book an entry time.
 

What do I do if I need to cancel?

You are able to cancel your booking through MoveLearnPlay. If you reserved a time by calling 311, you will need to call 311 to cancel.

How early should I arrive at a recreation centre?

Please arrive no earlier than 10 minutes before your reserved time slot for a fitness centre or group fitness activity.

What if I’m running a bit late. Will I still be able to get into the facility?

Yes, you will still be permitted to enter within your time slot.

Can I drop in for an activity in a recreation centre?

Drop-in visits are not permitted at this time. We require that you book a time to visit a centre.

Will you announce when facilities are full?

When a facility is at capacity, there will be no open times available when booking online.

Are you tracking people coming into a facility?

Alberta Health requires that we track all visitors to recreation centres for the purposes of tracing potential contacts with someone who has tested positive for COVID-19.

How long are time slots for the different activities?

Time slots for individual fitness activities are 75 minutes. The length of fitness programs varies.

I want to visit both a fitness centre and then a pool. Can I do that with a single booking?

You will need to book times for the fitness centre and for the pools.

What are the operating hours for facilities?

Hours of operation will vary according to facility. Please check MoveLearnPlay for the operating times for the amenity or activity you want to access.

What do I need to know once I’ve booked my time and before I come to the facility?

If you are experiencing symptoms of illness, please do not visit the facility. We ask that you cancel your booking if you can.

  • Do not visit if you have travelled outside of Canada within the last 14 days.
  • Do not visit if you have been in contact with someone with COVID-19. Stay home and isolate as per Alberta Health guidelines.

When you come to the facility, please show your booking confirmation to the staff member at the front door, so we can verify that you have booked a time. That can be done by scanning your membership card or the barcode on your booking receipt.

We ask that you come ready for your activity. If you’re going to a fitness centre, then come dressed in fitness attire. Change rooms remain closed at this time.

We recommend that you leave valuables at home. Valuables lockers may be available in facilities where physical distancing is possible. Please ensure you wipe down your locker after use, the same that you would a piece of fitness equipment.

Safety Protocols

What are you doing to ensure my safety while I’m in the facility?

You must reserve a time slot in order to access a facility to ensure appropriate capacity and physical distancing can be maintained. 

Signage will be in place at facilities to help guide you. Staff will also be available to help with directions.

Please follow all entry and exit signage at facilities.

It is mandatory that patrons and participants wear a mask while in a facility. You can remove it while involved in physical activity.

You are asked to come dressed in your workout clothes.

Alberta Health recommends you bring your hand sanitizer with you, but we will have hand sanitizer available in multiple locations throughout the facilities.

Please do not gather in common areas inside of facilities.

What are you specifically doing for safety in fitness centres and gymnasiums?

Equipment in fitness centres has been spaced 3-metres apart to comply with physical distancing guidelines. Some equipment will be taken out of use to ensure proper physical distancing.

Staff at the facilities will also help by:

  • Directing traffic, ensuring proper user etiquette and thoroughly cleaning equipment before and after use. 
  • Working with custodial staff to ensure all high-touch areas and amenities are regularly cleaned. 
  • Monitoring physical distancing and the use of masks or face coverings. 
  • Educating patrons in all fitness centres and gymnasiums about current COVID-19 guidelines for facilities.

Signage throughout facilities will assist with patrons having a safe and enjoyable experience and signage leading into facilities will remind people of the public health guidelines and the need to have a time booked for entry. Additionally, new queuing markers and control devices will be in place to assist patrons in maintaining appropriate distances.

Masks or face coverings must be worn when moving between equipment. 

Will washrooms be available?

Yes, washrooms are available. We remind you to follow Alberta Health guidelines and wash your hands after using washrooms.

What are you specifically doing for safety in pools/aquatic centres?

You must book at time to visit an aquatic centre/pool, including outdoor pools.

Will hot tubs and steam rooms be open?

At this time, hot tubs, saunas and steam rooms remain closed.

Will locker rooms be available for fitness users?

We ask that you arrive at the facility in your workout clothes. There will not be change room access for fitness centre or gymnasium users.  Valuables lockers may be available in facilities where physical distancing is possible. Please ensure you wipe down your locker after use the same that you would a piece of fitness equipment.
 

Are there limits on how long people can stay in a facility?

There will be time limits on how long you can stay in facilities. Individual fitness users can stay up to 75 minutes before you must leave. Group fitness participants can stay for the duration of the program in which you are involved.

Everyone must leave the facility once your time has concluded. Please do not gather in common areas inside and outside of facilities and in parking lots.

Once you are done, you must leave so that cleaning can take place and to make room for others coming in for their scheduled visits.

Memberships

What has happened with my current membership?

If you are a current member of any of our City of Edmonton Recreation Centres, your membership will remain on hold until June 30, 2021.

All memberships will become active as of July 1, 2021.

Prior to July 1, you can reactivate your membership by scanning your card with your first reserved visit at a facility. 

Please note that 2021 pricing will be in effect for reactivated continuous monthly memberships. 

What is the new membership?

We are continuing with the interim monthly membership for $40 per month.

  • They are available for purchase until June 30, 2021
  • These are valid for use at all reopened recreation centres, in-facility and outdoor group fitness classes and outdoor pools
  • These memberships are valid only for 30 days
  • Purchase online or book an appointment to purchase at an admission desk
I want to keep my membership on hold, or cancel it. What do I need to do?

Fill out the hold request form to pause your membership for up to 60 days per 12 month period. 

Vacation holds are always available for annual memberships. 

If you have an annual or monthly membership, please check your account on MoveLearnPlay for information on when your membership will expire once it’s reactivated.

If you would like to cancel your current membership, please fill out the Holds and Cancellations form to get a credit on your account or request a refund.

If you wish to keep your continuous monthly membership on hold until August 31 you need to:

If you have any challenges with filling out the form, please email myaccount@edmonton.ca.

For More Information

Online Contact 311 Online
Telephone

311

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