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COVID-19

New mandatory public health measures are in effect across Alberta to protect the health system and slow the spread of COVID-19. Learn more at edmonton.ca/COVID-19.

Recreation Centres and Pools

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Due to new COVID-19 restrictions announced by the Government of Alberta, the following programs are cancelled from November 27 - December 18: 

• Group fitness classes 
• Aquafit and public swim 
• Arts classes
• Basketball and indoor soccer
• Squash, racquetball and wallyball
• Gymnasiums available for individual fitness

The following are still available at this time:

• Fitness centres
• Lane swim, hot tubs
• Badminton, tennis, table tennis and pickleball are available for one-on-one
• Personal training

If you were registered for a class or program that has been cancelled, you will be contacted with further details. 

As per the City of Edmonton face coverings bylaw, everyone entering a recreation facility must wear a mask or face covering at all times.

We are pleased to announce the opening of some indoor recreation amenities with modifications in place to ensure the safety of visitors and staff in compliance with Alberta Health guidance and public health orders. All visitors will be required to reserve a time slot in advance.

Book a Time Slot  

Facilities That Have Re-Opened

Fitness Centres and Gymnasium Racquet Courts

The fitness centres and gyms are currently open at the following recreation centres:

Book a Time Slot

Virtual fitness classes are also available. After that, they will be free with a membership or just $8.50 for adults and $7.25 for youth and senior. 

Indoor Pools

The following indoor pools are currently open:

Book a Time Slot

See also

Safety Measures
Admission and Membership Updates
Other Service Adjustments  / Frequently Asked Questions

Before You Visit

Please do not visit a City of Edmonton Recreation Centre if you: 

  • Are feeling ill and/or experiencing any of the following symptoms: cough, fever, shortness of breath, runny nose or sore throat
  • Have experienced any of the above symptoms in the last 10 days
  • Have, within the last 14 days, returned home from travel outside of Canada or been in contact with someone who has traveled outside of Canada and tested positive for COVID-19

Everyone is required to reserve a time slot in advance on MoveLearnPlay. 

Cancellation Policy

Cancelling a pre-reserved time slot or program:
Time slot reservations for fitness centres, gymnasium courts and outdoor fitness programs are non-refundable. Time slot reservations can be cancelled prior to a scheduled entry and a credit will be provided on your account for future use. Please call 311, or email myaccount@edmonton.ca for any cancellations. 

Please note: If an outdoor fitness program needs to be cancelled due to inclement weather, refunds will automatically be put on the participant's MoveLearnPlay account.

Cancelling a registered course:
If you withdraw or change your Learn to Swim program registration 15 days or less prior to the start date, you will be charged a $10 administration fee. 

Safety Measures

  • Fitness centre equipment has been spaced out and the availability of some equipment will be reduced to ensure appropriate distancing between patrons. Items that are not considered safe to share at this point (for example: TRX, cable attachments with cloth parts, resistance bands, or dynamax balls) have been removed.
  • Enhanced cleaning protocols. The frequency of cleaning will be increased on all high-touch areas, and there will be scheduled breaks in each amenity such as fitness centres and pools for cleaning. A full, deep clean will be conducted every evening.
  • Signage throughout facilities will assist with patrons having a safe and enjoyable experience and signage leading into facilities reminding them of public health guidelines and the need to have a time booked for entry.
  • Staff will be asked to complete the self assessment available from Alberta Health.
  • Patrons will be asked to complete a COVID pre-screening before attending, and we are reminding people to stay home if they show symptoms of COVID-19.
  • Effective August 1, 2020, wearing a mask or face covering is mandatory in all indoor public places and public vehicles. Masks are not required when engaging in intense physical activity and are not allowed in the pool. For more information, please visit edmonton.ca/COVID19.
  • Staff will be provided with PPE appropriate for their task.
  • Everyone must enter through specified doors and follow the entry/exit signage
  • You are asked to come already in either your workout clothes for gymnasiums or swimsuits for pools
  • Hand sanitizer will be provided and available in multiple locations throughout the facility.
  • There will be a time limit on how long your activity will last. Once you are done, we ask that you leave in order to make room for others coming in for their timed visits and for additional cleaning/disinfecting procedures
  • Gathering in common spaces is discouraged and seating areas will be closed

See more service adjustments / safety precautions.

Re-opening Admission and Membership Updates

Admission and Rates

Options for citizens who did not have a membership on hold are to purchase individual time slots, purchase a monthly pass or annual membership - all at the Facility level pricing. This pricing level recognizes that our facilities are not running as usual with capacity limits and reduced amenity access. Our interim pricing therefore is as follows:

Pay per time slot*: 

  • Adults $8.50 
  • Youth/Senior $7.25
  • Child $5.75

One month pass:

  • Adults $57
  • Youth/Senior $48
  • Child $39
  • Family $156

Annual Membership:

  • Adults $504
  • Youth/Senior $432
  • Child $330
  • Family $1356

Book a time Slot / Buy Membership

Note:

  • *Family pricing is not available when paying per reservable time slot. Each individual has to reserve their time slot and pay.
  • If you want to access more than one amenity on the same day, you will need to make more than one booking. For example, you will need to book a time to use a fitness centre and a time to use a pool. You will need to leave the facility between your bookings.
  • Memberships include free admission to our virtual fitness programs.

Current Members

If you are a current member of any of our City of Edmonton Recreation Centres, your membership had been on hold since March 11.

As of July 6, all memberships have been reactivated. Your membership will automatically be extended by the number of days that it was on hold for.

As an activated member you now have the following options:

  1. Keep your membership active
    • Annual, Facility Plus or All Facility Members: We will add an additional month to your membership at the end of the term.
    • Continuous monthly Facility Plus or All Facility Members: We will not charge you for the month of August, 2020.
  2. Request your membership to be put on hold

    Let us know if you would like to extend the hold on your annual membership by filling out the Membership Holds and Cancellations Form. Annual memberships can be put on hold until January 1, 2021.

    • Annual Members (all levels): Once we receive your request, we will process it as soon as possible. Due to expected volume of requests, this might take some time. However, please be assured that your hold will be back-dated to when you requested, given that you did not use your membership during this time.
    • Continuous Monthly Members (all levels): The only available options are to keep your membership active or to cancel your membership.

  3. Cancel your current membership with no cancellation fees.
    If you would like to cancel your current membership, please fill out the Membership Holds and Cancellations Form to get a credit on your account or request a refund.

If you have any challenges filling out the form, please email myaccount@edmonton.ca.

Frequently Asked Questions

Facility and Amenity Availability

When recreation centres reopen, what will I be able to do and use in the facility?

Fitness centres and gyms will be available for public use in the 5 recreation centres that open in July.

At this time, indoor children’s play spaces, whirlpools, steam rooms and saunas remain closed as they are in Stage 3 of the Government of Alberta’s Relaunch Strategy. There is no timeline for Stage 3.

Will there be any restrictions on activities in fitness centres?

Fitness centre equipment has been spaced out and the availability of some equipment will be reduced to ensure appropriate distancing between patrons. Items that are not considered safe to share at this point (e.g. TRX, cable attachments with cloth parts, resistance bands, or dynamax balls) have been removed. 

Will indoor running tracks be available?

They will not be available. We will be placing fitness equipment on running tracks in order to ensure physical distancing in fitness centres. 

Are indoor fitness programs being offered?

Indoor instructor-led group fitness programs are not offered at this time. At-home virtual fitness programs are being offered. More information is available at edmonton.ca/VirtualFitness. 

Personal training services are not available. This includes those offered by the City of Edmonton and third-party personal trainers.

Are drop-in programs and open gym times available?

To adhere to Alberta Health guidelines, there will be no spontaneous/drop-in/open gymnasium times available. Gymnasium access must be reserved in advance, and initially will be limited to badminton and pickleball in cohorts only.

What about pools? When do they open?

Indoor pools will open on July 20 at Clareview Community Recreation Centre, Bonnie Doon Leisure Centre, Jasper Place Fitness and Leisure Centre, and the warm up / training pool at Kinsmen Sports Centre.

Outdoor pools will not open this year due to the financial challenges the City of Edmonton’s faces from the COVID-19 pandemic.

What aquatic programs are available?

The following opportunities are available with a timed entry:

  • Lane swimming: One person per lane, with a 30-minute time limit. Book a time through MoveLearnPlay.
  • Public swims: Open to any individual. Book a 60-minute time slot through MoveLearnPlay.
  • Aquafit classes: Register through MoveLearnPlay.
  • Swimming lessons: classes are one instructor and one participant only. Register through MoveLearnPlay. Registration opened on June 30.

Note: Those without access to computers, tablets or smartphones can call 311 to register for programs or to book an entry time.

Entry to a Recreation Centre or Pool

How do I gain access to a recreation facility/pool when they open?

In order to enter a facility, you will need to book a time. That can be done by visiting edmonton.ca/RecCentres and clicking on the buy/book now button. It is important that you book a time. It is the only way you can get access to a recreation centre or pool.

You will receive an email confirming your booking along with information you’ll need to be aware of before you come to a facility.

You will be able to book a time slot up to two weeks in advance.

Note: Those without access to computers, tablets or smartphones can call 311 to register for programs or to book an entry time.

What do I do if I need to cancel?

You will need to send an email to myaccount@edmonton.ca or call 311 in order to cancel your booking.

How early should I arrive at a recreation centre?

Please arrive no earlier than 10 minutes before your reserved time slot for a fitness centre or gymnasium activity. Please arrive no earlier than 5 minutes before your pool time booking.

What if I’m running a bit late. Will I still be able to get into the facility?

Yes, you will still be permitted to enter within your time slot.

Can I drop in for an activity in a recreation centre?

Drop-in visits are not permitted at this time. We require that you book a time to visit a centre. Using a timed visit allows us to adhere to Alberta Health guidelines and helps ensure the safety of you and and our staff.

Will you announce when facilities are full?

When a facility is at capacity, there will be no open times available when booking online.

Are you tracking people coming into a facility?

Alberta Health requires that we track all visitors to recreation centres for the purposes of tracing potential contacts with someone who has tested positive for COVID-19.

How long are time slots for the different activities?

Time slot for fitness centres, gymnasiums and court sports are 75 minutes, time slots for public swim and aquafit are 60 minutes, and lane swim is 30 minutes.

I want to visit both a fitness centre and then a pool. Can I do that with a single booking?

You will need to make more than one booking. You will need to book at time to use a fitness centre and a time to use a pool. You will need to leave the facility between your bookings.

What are the operating hours for facilities?

Hours of operation will vary according to the amenity (such as the fitness centre, gym). Please check MoveLearnPlay for the operating times for the amenity or activity you want to access.

What do I need to know once I’ve booked my time and before I come to the facility?

If you are experiencing symptoms of illness, please do not visit the facility. We ask that you cancel your booking if you can.

  • Do not visit if you have travelled outside of Canada within the last 14 days.
  • Do not visit if you have been in contact with someone with COVID-19. Stay home and isolate as per Alberta Health guidelines.

When you come to the facility, please show your booking confirmation to the staff member at the front door so we can verify that you have booked a time.

We ask that you come ready for your activity. For example, if you’re going to a fitness centre, then come dressed in fitness attire. If coming to swim, come dressed in swimwear.

We recommend that you leave valuables at home.

Safety Protocols

What are you doing to ensure my safety while I’m in the facility?

Signage will be in place at facilities to help guide you. Staff will also be available to help with directions.

Please follow all entry and exit signage at facilities.

It is mandatory that patrons and participants wear a mask when they are not engaging in intense physical activity. Wearing masks in pools is not allowed.

You are asked to come in either your workout clothes for fitness centres and gymnasiums or swimsuits for pools.

Alberta Health recommends you bring your hand sanitizer with you, but we will have hand sanitizer available in multiple locations throughout the facilities.

Gathering in common spaces is discouraged and seating areas will be closed.

Where spectator seating is available, capacity is limited to 25%. 

What is a face covering? Do I have to wear one?

A face covering is a material or mask that covers a person's mouth, nose and chin to prevent the spread of respiratory droplets. Acceptable forms of face coverings include:

  • A non-medical face mask
  • Face shields that wrap around the face and chin, fully covering mouth, nose and chin
  • Cloth face coverings
  • A medical-grade face mask

Effective August 1, 2020, wearing a mask or face covering is mandatory in all indoor public places and public vehicles. Masks are not required when engaging in physical exercise and are not allowed in the pool. For more information, please visit edmonton.ca/COVID19.

What are you specifically doing for safety in fitness centres and gymnasiums?

Fitness centre capacity will be a maximum of 100 people depending on the facility.

Courts in gymnasiums are limited to a maximum of 2 people per court.

Equipment in fitness centres has been spaced apart to comply with physical distancing guidelines. 

In areas where powered equipment cannot be moved, some equipment will be taken out of use to ensure proper physical distancing.

Our Amenity Coordinators and Member Experiences Liaisons will also help by:

  • Directing traffic and ensuring proper user etiquette including thoroughly cleaning equipment before and after use. 
  • Working with custodial staff to ensure all high-touch areas and amenities are regularly cleaned. 
  • Monitoring physical distancing and ensuring guidelines are adhered to for playing court sports (badminton and  pickleball). 
  • Educating patrons in all fitness centres and gymnasiums about current COVID-19 guidelines for facilities.

Signage throughout facilities will assist with patrons having a safe and enjoyable experience and signage leading into facilities will remind people of the public health guidelines and the need to have a time booked for entry.

Additionally, new queuing markers and control devices will be in place to assist patrons in maintaining appropriate distances.

Will washrooms be available?

Yes, washrooms are available. We remind you to follow Alberta Health guidelines and wash your hands after using washrooms.

What are you specifically doing for safety in pools/aquatic centres?

A staff member will be present to help with information on physical distancing. 

There will be a limit of 40 people in an aquatics area. Individual activities will have their own capacity limits based on physical distancing. 

Lane swim will be restricted to one swimmer per lane.

Where practical, we will use lane ropes to create dedicated areas for individual customers or family cohorts.

Will hot tubs and steam rooms be open?

Hot tubs are available at Bonnie Doon Leisure Centre and Clareview Community Recreation Centre. 

You are required to reserve a time slot to use a hot tub due to capacity restrictions to promote physical distancing. 

Will locker rooms be available for fitness users?

We ask that you arrive at the facility in your workout clothes. There will not be change room access for fitness centre or gymnasium users. Valuables lockers may be available in facilities where physical distancing is possible.

Will locker rooms be available for pool users?

We ask that you arrive at the facility already in your swimsuit.

Aquatic changerooms will be available only when you are leaving the pool areas. There will be only one-way traffic through the change rooms. 

Non-transparent waterproof bins will be provided on the pool deck in which to store personal items. Valuables lockers may be available in facilities where physical distancing is possible.

Are there limits on how long people can stay in a facility?

There will be time limits on how long people can be in a facility. That will depend on what amenity you are using and the activity in which you are involved. For example, people will be able to use fitness centres for 75 minutes followed by a 15-minute transition and cleaning break before the next 75-minute activity block. 

In pools, for example, swim lane usage is limited to 30 minutes. Hot tub usage is set to 15 minutes.

Once you are done, we ask that you leave so that cleaning can take place and to make room for others coming in for their scheduled visits.

Memberships and Admission Pricing

What has happened with my current membership?

If you are a current member of any of our City of Edmonton Recreation Centres, your membership has been on hold since March 11. On July 6, all memberships will be reactivated with the option to keep your membership active, keep your membership on hold, or cancel your membership.

If you choose to keep your membership active:

  • Annual members with Facility Plus or All Facility memberships: Your membership will be automatically extended by the number of days that it was on hold. As well, we will add an additional month to your membership at the end of the term, recognizing that you bought a membership at a higher level than we now offer.
  • Continuous monthly members with Facility Plus or All Facility memberships: We will not charge you for the month of August.
I wish to keep my membership on hold, what do I need to do?

If you would like to extend the hold on your annual membership, fill out the Membership Holds and Cancellations form.

  • Annual memberships can be put on hold until January 1, 2021. It will take time to process requests but your request will be back-dated to when you requested. 
  • For continuous monthly members (all levels), the only available options are to keep your membership active or to cancel your membership.

If you have any challenges with filling out the form, please email myaccount@edmonton.ca.

I want to cancel my membership, what do I need to do?

If you would like to cancel your current membership, please fill out the Membership Holds and Cancellations Form to get a credit on your account or request a refund.

If you have any challenges with filling out the form, please email myaccount@edmonton.ca.

I pay my membership monthly as it’s taken from my bank account. When will you start charging my account again?

Your continuous monthly membership will be reactivated as of July 6. Payments will resume based on the membership you have.

  • Facility Level: payments will resume as of August 4. Your credit from the month of March will be applied to July.
  • Facility-Plus and All Facility level: payments will resume as of September. Your credit from the month of March will be applied to July. Your August fees will be waived in recognition that you paid at a higher level than our current interim pricing. Regular monthly payments will resume in September.
My membership was set to expire when you closed facilities. Will I have mine extended or will I have to renew when I visit a facility in July?

If your membership was set to expire between March 11 and July 6, then your membership will be active for the number of days you still had left for your current membership term. 

What is happening with Leisure Access Passes?

All Leisure Access Pass memberships were put on hold from March 11 to June 14. They have been extended for 95 days. Leisure Access customers, as of June 14, have access to transit passes and the Edmonton Valley Zoo.

Given that only a few facilities are reopening, and only a few amenities within them, will you charge less for entry?

We have implemented new memberships fees and admission pricing for those without existing memberships. This pricing level recognizes that our facilities are not running as usual with capacity limits and with reduced amenity access. Our interim pricing is as follows:

Single admission (pay per reservable time slot): 

  • Adults $8.50 
  • Youth/Senior $7.25
  • Child $5.75
  • Family pricing is not available for single admission, as each family member must reserve a time slot.

One month pass:

  • Adults $57
  • Youth/Senior $48
  • Child $39
  • Family $156

Annual membership:

  • Adults $504
  • Youth/Senior: $432
  • Child $330
  • Family $1,356
Will I be able to purchase admission online?

Pay per time slot, monthly passes and annual memberships can be purchased online at MoveLearnPlay. You can also renew your existing membership online.

What will I have access to for these prices?

You will have access to all areas that are open: Fitness centres, gymnasiums, and aquatics areas.

Please remember that you must book a time to visit a facility. Those paying daily admission will need to select a time and pay at time of booking. Those with monthly passes and annual memberships will need to select a time online and then scan your card at the facility you are visiting.

If only the Facility Plus and All Facility centres are initially opening, can someone with just a Facility membership go to them?

Yes, Facility level members do have access to the reopening facilities, even though they are Facility Plus and All Facility level facilities. Our current interim pricing is set at the Facility level to recognize that we have adjusted our service level, including reduced amenity access and limited capacities for each of the amenities.

For More Information

Clareview Community Recreation Centre

Telephone

780-508-9042

Commonwealth Community Recreation Centre

Telephone

780-442-7562

Kinsmen Sports Centre

Telephone

780-508-9085

The Meadows Community Recreation Centre

Telephone

780-496-8137

Terwillegar Community Recreation Centre

Telephone

780-508-9048

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