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COVID-19

New mandatory public health measures are in effect across Alberta to protect the health system and slow the spread of COVID-19. Learn more at edmonton.ca/COVID-19.

Recreation Facility Safety & Use Guidelines

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The City of Edmonton is committed to creating safe, healthy, vibrant spaces. In promoting shared, positive fitness and recreation experiences, we ask all participants to observe the principles of safety, respect and courtesy.

Before You Visit

Please do not visit a City of Edmonton Recreation Centre if you: 

  • Are feeling ill and/or experiencing any of the following symptoms: cough, fever, shortness of breath, runny nose or sore throat
  • Have experienced any of the above symptoms in the last 10 days
  • Have, within the last 14 days, returned home from travel outside of Canada or been in contact with someone who has traveled outside of Canada and tested positive for COVID-19

Everyone is required to reserve a time slot in advance on MoveLearnPlay. 

Cancellation Policy

Cancelling a pre-reserved time slot or program:
Time slot reservations for fitness centres, gymnasium courts and outdoor fitness programs are non-refundable. Time slot reservations can be cancelled prior to a scheduled entry and a credit will be provided on your account for future use. Please call 311, or email myaccount@edmonton.ca for any cancellations. 

Please note: If an outdoor fitness program needs to be cancelled due to inclement weather, refunds will automatically be put on the participant's MoveLearnPlay account.

Cancelling a registered course:
If you withdraw or change your Learn to Swim program registration 15 days or less prior to the start date, you will be charged a $10 administration fee. 

Safety Measures

  • Fitness centre equipment has been spaced out and the availability of some equipment will be reduced to ensure appropriate distancing between patrons. Items that are not considered safe to share at this point (for example: TRX, cable attachments with cloth parts, resistance bands, or dynamax balls) have been removed.
  • Enhanced cleaning protocols. The frequency of cleaning will be increased on all high-touch areas, and there will be scheduled breaks in each amenity such as fitness centres and pools for cleaning. A full, deep clean will be conducted every evening.
  • Signage throughout facilities will assist with patrons having a safe and enjoyable experience and signage leading into facilities reminding them of public health guidelines and the need to have a time booked for entry.
  • Staff will be asked to complete the self assessment available from Alberta Health.
  • Patrons will be asked to complete a COVID pre-screening before attending, and we are reminding people to stay home if they show symptoms of COVID-19.
  • Effective August 1, 2020, wearing a mask or face covering is mandatory in all indoor public places and public vehicles. Masks are not required when engaging in intense physical activity and are not allowed in the pool. For more information, please visit edmonton.ca/COVID19.
  • Staff will be provided with PPE appropriate for their task.
  • Everyone must enter through specified doors and follow the entry/exit signage
  • You are asked to come already in either your workout clothes for gymnasiums or swimsuits for pools
  • Hand sanitizer will be provided and available in multiple locations throughout the facility.
  • There will be a time limit on how long your activity will last. Once you are done, we ask that you leave in order to make room for others coming in for their timed visits and for additional cleaning/disinfecting procedures
  • Gathering in common spaces is discouraged and seating areas will be closed

See more service adjustments / safety precautions.

General Facility Guidelines

Age-related Guidelines

Bags and Equipment Guidelines

Recreation Centre Emergencies

Recreation Centre Guidelines

Respect for People and Property

Use of Recording Devices, Camera, Camera-Equipped Cell Phones, and PDAs

Aquatic Guidelines

Caregiver Supervision Workbook

First 10 Minutes at the Pool

Lane Swim Etiquette

Lifeguards and Swim Emergencies

Swimming Pool Safety Guidelines

Water Quality Safety

Swimming Lesson Guidelines

Fitness Centre & Arena Guidelines

Fitness Centre Safety Guidelines

Gymnasium and Turf Guidelines

Open Studio Guidelines

Ice Arena Safety Guidelines

Canadian Drowning Prevention Coalition

We are pleased to share with you the following 1-minute video (EN) featuring Ms. Rosette Boloko, a civic stakeholder from the King Boloko Memorial Foundation engaged in the Coalition and the technical working group focusing on drowning prevention among new Canadians. The video highlights her story of loss as a new Canadian and calls on new Canadians to include swimming lessons as a necessary part of their move to Canada.

Video: The Importance of Learning to Swim for New Canadians 

Breastfeeding

Breastfeeding is acceptable in all City of Edmonton recreation facilities. Women may breastfeed where they feel most comfortable. If a woman wishes to breastfeed in private, staff will assist her in finding space.

For More Information

Online Contact 311 Online
Telephone

311

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