Enterprise Performance Management is a tool to help us manage our work and improve City performance to achieve results Edmontonians care about.

The City uses Enterprise Performance Management to:

  • Enable a better life for Edmontonians by being accountable for results
  • Provide better service by understanding how we are doing and where we can improve
  • Make better decisions by managing our performance with frequent and more accurate data

The Enterprise Performance Management Policy, C600 was adopted in May 2018. It guides our work by giving us data that tells us how we are doing and where we can improve. Measuring our performance enables data-driven decision making and drives continuous learning and improvement.