The quick Employee Check-in surveys measure the employee experience between the more detailed biennial surveys. Going forward the check-in surveys will be sent three times a year; prior to and including 2021 the survey was sent quarterly.

Thank you to the 5,722 City employees who participated in the February 2022 employee check-in survey; half of the corporation participated (51%). In Departments where most employees have daily access to computers (Communications and Engagement, Employee Services, Integrated Infrastructure Services, Financial and Corporate Services, and Urban Planning and Economy), the response rate was 83%.

Check-in results are reviewed at ELT for corporate wide action, and people leaders at the Department, Branch, and section levels review their results and create action plans to support a positive employee experience.

Employees were asked about their wellbeing, career growth opportunities and conversations, the City’s COVID-19 response and communication, their concerns about returning to the workplace (for employees working remotely at the time of the survey), and their awareness of Enterprise Commons.

Since the October check-in, scores have increased for employee wellbeing, for career development discussions with direct supervisors, and for employees feeling free to speak up without fear of negative consequences. The score for opportunities to learn and grow at the City of Edmonton remained the same as the last time it was asked in 2020.

The overall employee engagement score (eSat) is 66, slightly higher than the score of 65 in the last check-in in October 2021. The score for recommending the City of Edmonton as a great place to work (65) has also increased since October 2021 (63).