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The COVID-19 situation is changing rapidly. Please check back for further updates in the coming days. Learn more at edmonton.ca/COVID-19.

Bylaw Complaints

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Bylaws help keep the city safe and clean. Bylaw enforcement investigates reports of violations.

We are reducing in-person services. This includes Edmonton Service Centre located at the Edmonton Tower and other locations. This is to protect everyone’s health and safety. Learn how you can still access services at edmonton.ca/ServiceChanges

Do you have a concern with private property standards, with a business, or a pet owner? 

City Council enacts legislation to ensure that people look after their private property, their businesses and their pets to agreed upon community standards.

Bylaws help to keep our neighbourhoods and communities safe and clean.

Business Complaints

Business Licenses

All businesses operating in the City of Edmonton are required to have a valid business license. 

Promotional Materials

The unauthorized distribution of handbill or flyers on hotel premises is prohibited.

Residential Complaints

Appliances

You can report locations where appliances are left outside unsecured in the open.

Fire Pits

The creation of and usage of fire pits and outdoor fireplaces is regulated. 

Garbage

Improperly stored garbage is a nuisance and subject to a fine. 

Snow on Sidewalks

Failure to clear snow from the sidewalks near your property could result in a fine. 

Smoking, Noise and Nuisance Conditions

Excessive Odours and Emissions

It is an offense to create or allow odours, emissions, smoke, vapour, dust or other airborne matter on your property. 

Dumping Waste

Dumping of waste or public or private property without consent is prohibited. 

Graffiti

Owners are required to remove graffiti from their property within a reasonable amount of time.

Litter

You cannot leave any garbage, litter or other waste in a public place except in a waste can or bin.

Making Noise

You can report vehicles or properties that are making noise infractions. 

Nuisance Conditions

You are responsible for keeping your property in good repair. 

Smoking in Public Places

Smoking is prohibited in all public places and workspaces. Businesses are responsible for removing cigarette litter near their properties. 

Streets, Signs and Vehicles Complaints

Boulevards

Residents are responsible to care for the boulevard, alley and driveway crossing adjacent to their property line.

Dirt Tracked on a Roadway

Vehicles are prohibited from tracking mud, dirt or debris on a roadway.

Recreation Vehicles

Improperly parked recreational vehicles are subject to fines. 

Signs

Signs placed on roadways, light standards and other traffic areas are regulated. 

Unsecured Loads

People using vehicles to transport materials must have the load properly secured. 

Tree and Plant Complaints

Elm Trees

The removal, pruning, transportation, storage, and sale of elm trees in the city is regulated.

Landscaping Regulations

Residential property owners are required to landscape any yards that are visible from a public street. 

Tree Maintenance

You are required to maintain the trees on the perimeter of your property.

Weed Control

Private property owners are required to remove and control regulated weeds. 

For More Information

311 Contact Centre

Online Contact 311 Online
Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311
TTY 780-944-5555

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