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The existing service location will close on February 24 at 4:30pm. Starting February 27 this service will be provided in Edmonton Tower at the Edmonton Service Centre 10111 104 Avenue.

City Council enacts legislation to ensure that people look after their private property, their businesses and their pets to agreed upon community standards.

Bylaws help to keep our neighbourhoods and communities safe and clean.

Do you have a concern with private property standards, with a business, or a pet owner? 

The City of Edmonton provides bylaw enforcement services to deal with complaints about:


Residential Living

Smoking, Noise & Nuisances

Street Signs &Vehicles 

Trees & Plants

Pet Ownership

Illegal Parking Complaints

Use Edmonton 311 App or call 311

For More Information

Permits and Licensing Service Centre

Sustainable Development
5th floor, 10250 - 101 Street
Edmonton, AB T5J 3P4

Hours of Operation:
Monday to Friday
8am to 4:30pm


In Edmonton: 311

Outside Edmonton: 780-442-5311


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