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A boulevard is the portion of City property between the curb or road’s edge and the adjacent front property line. Boulevards may also border sidewalks, multi-use trails and alleys. Residents are responsible to care for the boulevard, alley and driveway crossing adjacent to their property line.

Maintaining the Boulevard

  • Cut grass to a reasonable length on your portion of the boulevard
  • Remove fallen leaves and debris from the boulevard beside your property
  • Prune trees and shrubs around your yard so they do not hang over the sidewalk or block pedestrians

Responsible Practices

  • Do not attach signs or devices to City trees
  • Obtain City approval before building structures or planting trees on any portion of a boulevard
  • Call 311 to remove, prune, or repair any City tree on the boulevard

Reporting Your Concerns

If you have a concern about maintaining boulevards, sidewalks, and alleys or driveways crossing boulevards; planting grass, flowers, shrubs, and trees on the boulevard; or 
repairing damaged trees and trimming low hanging limbs

  • Discuss the concern directly with your neighbour
  • Record the address of the violation and a description of the problem if you can't resolve the problem directly with your neighbour
  • Call 311
  • Provide your name, address, phone number, and the details of your concern in case your testimony is required in court

Responding to Your Complaint

After you call 311, the City takes these steps to help with your issue:

  1. A file is created specifying your concerns 
  2. A Municipal Enforcement Officer (MEO) or a Community Standards Peace Officer (CSPO) opens an investigation 
  3. The officer investigates your complaint
  4. The officer may issue a warning notice with directions to remedy the problem within a specified time frame or issue a bylaw ticket with a $250 fine depending on the circumstances
  5. The officer may issue an order, which allows the City to fix the problem and bill the property owner for the cost
  6. The City may contact you to appear as a witness, if the matter goes to court

Protecting your Privacy

The information you provide will be used to process your complaint, but your name and address will not be made available to anyone else. For more information on how the City protects your privacy visit Freedom of Information and Privacy.


 

For More Information

Edmonton Service Centre

2nd Floor, 10111 104 Avenue NW
Edmonton, AB  T5J 0J4

Hours of Operation
Monday to Friday
8am to 4:30pm

Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

Email developmentservices@edmonton.ca

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