In the morning Lucy's care team meets to discuss her day – walk times, her meals, physical therapy, play time – all the things that she will do that day. The team does this every morning, as it's important to vary her schedule daily to ensure she is intellectually stimulated and not bored from rigid routines.
Care staff enter the building quietly around 7am and check to see if she is awake or still sleeping. They keep the lights low until she is fully awake.
When Lucy wakes up, she likes to say good morning by having her tongue rubbed. This is a common way for elephants to say hello.
After this morning ritual, Lucy is checked over to ensure everything is okay and that she's ready for the day.
Staff will also check her sand pile where she sleeps. If there is a perfect imprint of Lucy's body, they know she has had a deep sleep. This is most often the case. If Lucy has not had a deep sleep, her care staff will pay close attention to Lucy to see if there is a reason why she may have been disturbed.