Edmonton Valley Zoo

Main page content begins here

The City of Edmonton is adopting the Government of Alberta’s Restriction Exemption Program. Beginning September 20, everyone visiting a City recreation centre, arena or attraction will be required to provide proof of COVID-19 vaccination or recent negative test result. More information is available at edmonton.ca/COVID-19. Masks and face coverings are also required indoors at all City facilities. More information is available at edmonton.ca/masks.

Come and explore one of Edmonton's premier attractions this summer!

Home to more than 350 animals, focused on conservation, offering fun and education for the whole family.

The Edmonton Valley Zoo is open!

View our safety measures and guidelines.

Come and Visit us today!

Book your timed entry online at MoveLearnPlay or drop in and pay your admission at the front counter. Reserving in advance will guarantee admission and avoid line-ups.

Buy Tickets / Book Timed Entry Purchase a Zoo Membership

Closures/Suspensions

The following activities are currently not available.

Get Closer: Animal Talks
The zoo's Miniature Train
The Carousel rides

Admission Rates

(Effective September 13, 2021)

Category	Cost
Child (Ages 2-12)	$7.75
Youth (Ages 13-17)	$9.95
Adult (Ages 18-64)	$10.95
Senior (Age 65+)	$9.95
Member	Free
Tot (0-23 months)	Free

GST included.

Buy Tickets / Book Timed Entry

Hours

(Effective September 4, 2021)

Last timed ticket is 3pm on weekdays, 4pm on weekends and holidays.
Book your timed entry online at MoveLearnPlay or drop in and pay your admission at the front counter.

Monday	10am-4pm
Tuesday	10am-4pm
Wednesday	10am-4pm
Thursday	10am-4pm
Friday	10am-4pm
Saturday	9am-5pm
Sunday	9am-5pm

Holiday hours: 9am-5pm, including Labour Day and Thanksgiving

Please follow all safety guidelines.

Annual Memberships

Edmonton Valley Zoo Annual Members receive unlimited admission during regular public hours for a year from the date of purchase.

When the zoo reopened on March 25, memberships were extended for the number of days the zoo was closed to ensure members receive the full 12 months purchased.

At this time, memberships cannot be purchased for other individuals as a gift online. Gift cards can be purchased in person at the Zoo, anytime during operating hours. The gift card recipient must redeem their gift card in person to purchase a membership.

Membership Rates

Category	Cost
Child (Ages 2-12)	$29
Youth (Ages 13-17)	$30
Adult (Ages 18-64)	$46
Senior (Ages 65+)	$30
Family	$129

A family is all members of the same household related by birth, legal status or marriage up to a maximum of 7 people.

Buy Membership

Membership Benefits

Additional benefits include:

A 10% discount in the Zootique gift shop. The Zootique is run by the Valley Zoo Development Society, a registered charity mandated to raise funds and awareness for the Edmonton Valley Zoo. All purchases at the Zootique support building our zoo! Discount does not apply to original artwork.
Free or discounted admission at participating zoos across Canada and the US

Call the zoo or aquarium prior to your visit to confirm their continued participation.

Canada:

BC Wildlife Park, Kamloops, BC
Forestry Farm Park & Zoo, Saskatoon, SK
Greater Vancouver Zoo, Vancouver, BC

United States:

Moonridge Zoo, Big Bear City, California
Zoosiana, Zoo of Acadiana, Broussard, Louisiana
Catoctin Wildlife Preserve, Thurmont, Maryland
Utica Zoo, New York
Dakota Zoo, Bismark, North Dakota

Safety Measures and Guidelines

We have put some adjustments in place for the health and safety of our staff, visitors, and animals. These modifications are designed to comply with public health orders and guidelines.

Before You Visit

Please do not visit the zoo:
- If you have been in contact with anyone sick with COVID-19 within the last 14 days
- If you are exhibiting any COVID-19 symptoms. These include: fever, cough, shortness of breath, runny nose, sore throat, and/or others listed on Alberta Health Services website.
Purchase tickets online only at movelearnplay.edmonton.ca.
Please arrive within the 30-minute window on your ticket.
View Guest Services to review a list of items not permitted at the Zoo.
Please note: we are unable to accommodate group bookings at this time, only families and cohort families.

At the Zoo: Amenity and Service Availability

Outdoor areas of the zoo will be open.
Indoor habitats may be closed or will have one-way access. Masks or face coverings are required in all indoor spaces.
The train and carousel rides will remain closed.
Play structures are open. They are not cleaned or sanitized, so please take the appropriate precautions.
There will be no animal talks or programs.
The Zoo-tique gift shop is open.
There will be no paper maps available - please download the Edmonton Valley Zoo app from Google Play or the App Store.
Stroller rentals will not be available.
Water bottle fill stations are open but water fountains have been turned off.
Food service options are available - Sandwich and Sons is located in the Plaza. The 40 Acres Restaurant and Moo at the Zoo are located at the Urban Farm.
All restrooms will be open and cleaned regularly.
Increased hand sanitizer stations will be available, including at the entrance, exit, and throughout the zoo.

Safety Measures

The following service adjustments will be made for your safety and the safety of our staff and animals:

As of September 3, 2021, masks or face coverings are required in all indoor spaces.
Advance tickets, sold online only.
Timed entry.
There is a daily attendance limit of 200 tickets per half hour time slot.
Please respect physical distancing.
Increased hand sanitizer locations, including at the entry and exit and throughout the zoo.
One-way traffic around the zoo to facilitate physical distancing and minimize interactions. See Map.
Pathway markings, signage or barriers to enforce physical distancing guidelines and hygiene protocols.
Rides will remain closed.

Please follow all guidelines for physical distancing. This may result in wait times at points of entry, indoor spaces, and service during peak visitation.

For further details, see Frequently Asked Questions.

Guest Services

We are delighted to welcome you back to the zoo!

For the safety of all our guests and animals, we do not allow the following at the zoo:

Pets (with the exception of Service Dogs)
- Service dogs must wear a vest and appropriate harness
- Guests will be asked to provide the dog's Government of Alberta issued ID or a card showing they have been trained by an accredited school (such as Dogs with Wings and Assistance Dogs International)
- Emotional Support Animals do not fit these requirements and are not permitted at the Edmonton Valley Zoo
Balloons
Bubbles
Balls and frisbees
Bikes, scooters, skateboards, and roller blades

Services FAQs

Is there food service available?

Food service options are available - Sandwich and Sons is located in the Plaza. The 40 Acres restaurant and Moo at the Zoo are located at the Urban Farm.

Water fill stations are operational, but water fountains are turned off.

Will the Zootique be open?

The Zoo-tique gift shop will have modified operations.

Will there be stroller, scooter or wheelchair rentals available?

Stroller rentals will not be available at this time. You are welcome to bring your own.

Wheelchair and mobility scooter rentals are available.

Respect for People and Property

We value the safety and security of visitors and staff.
Please respect people and property at City-operated facilities, and report any contraventions or suspicious activity.

Accessibility

Learn about accessible features at the zoo.

Location

13315 Buena Vista Road, Edmonton, Alberta

Parking

Parking at the Edmonton Valley Zoo is free of charge. There is a large parking lot immediately outside of the zoo entranceway.

Exhibit Map: One-Way Route

See larger map

Feedback

Share Your Thoughts!

Tell Us What You Think

Frequently Asked Questions

Admissions and Membership

Can I purchase tickets at the gate?

Book your timed entry online at MoveLearnPlay or drop in and pay your admission at the front counter. Reserving in advance will guarantee admission and avoid line-ups.

I bought my online ticket, do I have to come right at the start time?

We ask that you please arrive during the window of time you selected for your ticket. We will be closely monitoring capacity to ensure everyone has a safe and comfortable visit.

What is happening with my membership?

When the zoo reopened on March 25, memberships were extended for the number of days the zoo was closed to ensure members receive the full 12 months purchased. We also extended existing memberships by 1 month to offset the inconvenience of our indoor experiences remaining closed due to current provincial health orders.

I am a member, do I have to pay the general admission price or is that included in my membership?

Your membership is still active and will count toward your admission.

My membership has expired, how can I renew my membership?

You can purchase or renew memberships on MoveLearnPlay.

Does my timed ticket mean I have to exit at a certain time?

There is no requirement to leave the zoo at a certain time. You're welcome to explore the zoo at your own pace. We have reduced our daily capacity to help accommodate people who wish to stay longer.

Zoo Features and Exhibits

Will there be any animal talks?

No. Animal talks are currently cancelled.

Will there be any rides? (train, carousel, paddleboats)

Rides and play structures will remain closed for the time being.

Will the outdoor play structures be open?

The play structures are open. They are not cleaned or sanitized so please take the appropriate precautions.

How will I navigate the zoo?

Our online map and the Edmonton Valley Zoo app have been updated to show the paths you will be asked to follow. Directional signage is also in place, and staff will be onsite to help maintain the flow of traffic.

Will any buildings be closed?

The elephant house remains closed due to physical distancing requirements.

Will there be any exhibits closed?

The Elephant House is closed due to physical distancing requirements.

All closures are subject to change. Please adhere to physical distancing requirements in all areas of the zoo.

What if I missed part of the zoo on the one way route?

We ask that you do not back track. If you missed a section of the zoo, please follow the map and directional signage to get to that area with the correct flow of traffic.

Will the Urban Farm contact yard be open?

No, the contact yard will not be open but you will be able to see the animals in the contact yard.

COVID 19 Safety Guidelines

Do I have to wear a face mask?

As of September 3, 2021, masks or face coverings are required in all indoor spaces.

How frequently are you cleaning the washrooms?

All bathrooms will be cleaned and sanitized regularly throughout the day. Please practice good hand hygiene.

Will you be selling face masks?

The Zoo-tique gift shop will be stocking a small supply of masks for sale.

Will there be hand sanitizer stations around the zoo?

Yes, we will ensure hand sanitizer is available at locations around the zoo, including at the entrance and exit. We also encourage you to bring your own sanitizer and to wash your hands often with soap and water.

What happens if there is a COVID-19 exposure while I am visiting?

In the unlikely event that this does happen, the City of Edmonton will work with Alberta Health Services to ensure all proper processes and protocols are followed.

For More Information

Edmonton Valley Zoo

13315 Buena Vista Road (87th Avenue)
PO Box 2359
Edmonton, Alberta T5J 2R7

Telephone

In Edmonton: 311

Outside of Edmonton: 780-442-5311

Email	attractions@edmonton.ca
Facebook	https://www.facebook.com/edmontonvalleyzoo/
Instagram	https://www.instagram.com/edmontonvalleyzoo/