The City of Edmonton has collaborated with the Canadian Home Builders Association (CHBA), ATCO, EPCOR, The Inspections Group Inc. and Edmonton based underground contractors to produce the Installation Guide for New Residential Utility Services for all new single-family, semi-detached, and row housing.

This will enhance customer service and ensure a safe standard for the installation of utility services.

As of September 5, 2017, all underground service permits issued must adhere to and pass inspections by these guidelines.