Where citizen activities or property conditions don't meet accepted municipal standards, Municipal Enforcement Officers provide education, warnings, inspections and apply penalties.

About the Service

Where citizen activities or property conditions don't meet accepted municipal standards, Municipal Enforcement Officers provide education, warnings, inspections and apply penalties.

Municipal Enforcement Officers work with citizens in neighbourhoods and business communities to ensure that Edmonton's basic community standards are maintained to a reasonable level.

Municipal Enforcement Officers enforce bylaws to deal with many common complaints:

Case by Case
An officer will help you to understand how you contravened the bylaw and what you should do. The officer may issue a warning notice with directions to remedy the problem or issue a fine immediately, depending on the circumstances. The practice of issuing warnings does not apply to all bylaw situations.

Please Note: Parking Complaints are handled by Parking Enforcement Services.

How Do I Obtain the Service?

You can request this service via our online form or by calling 311.

Online
Online Bylaw Complaints
By Phone 311
Contact the City About This Service

311 Contact Centre

Online Contact 311 Online

If you are calling from outside of Edmonton: 780-442-5311

Telephone 311
TTY 780-944-5555