Edmonton Transit Service (ETS) Disabled Adult Transit Service (DATS) and the services it offers.

About the Service

DATS provides door-to-door public transportation for registered, pre-booked passengers 16 years of age or older who cannot use regular transit because of a physical or cognitive disability. DATS takes reservation bookings three days in advance of travel, two days in advance of travel, and the day before until noon. Subscription bookings are available for trips required on a regular basis, such as work or post-secondary education.

Over the summer of 2015, DATS led collaborative workshops, exercises and surveys with customers, caregivers and staff to determine a new mission, vision and values.

Mission: To provide customer focused, safe, and reliable door-to-door shared ride services for those who are unable to use conventional transit.

Vision: To provide industry leading and sustainable specialized transportation solutions that connect people, resources, and communities.

Values: Safety, Respect, Customer Service, Compassion, Teamwork

To get more information on DATS.

How Do I Obtain the Service?
Interested customers should contact the DATS Customer Care Centre at 780-496-4567 to learn more about DATS and to initiate the application.
What the City does with your request
Once applicants participate in the application process, DATS will process the information and make a decision. For more information, call the DATS Customer Care Centre at 780-496-4567.