Non-emergency services only
311 is Edmonton’s non-emergency phone line for City government information and services. It provides residents, businesses and visitors with ease of access through a central point of contact for their city needs.
311 does not replace 911. Anyone requiring fire, ambulance, police emergency assistance must call 911 for emergency assistance.
Services available from 311
Citizens can access a range of information and services through a variety of different channels.
311 Online provides citizens with the convenience of self service options to common city services such as:
- Transit information
- Program Registration
- Registering a bylaw complaint
Services not included in 311
The following are not part of the 311 service.
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