Most Commercial and Home Based Business licence applications or renewals can be made online.
Business Licence Fee Reductions
To help support businesses experiencing financial hardship due to the COVID-19 situation, the City is offering a 50 per cent business licence fee reduction upon request for businesses that renew or apply for a new business licence between June 1 and December 31, 2020. To request the fee reduction, please renew or apply for your new licence by calling 780-442-5311 or emailing firstname.lastname@example.org.
- By phone at 780-442-5054 (credit card only)
- Electronic Funds Transfer (EFT)
- By mail
Credit card payments will only be accepted for payments under $5,000, and EFT will only be accepted for payments over $5,000.
COVID-19 Business Support
We know that businesses have been impacted by COVID-19 and this has been extremely challenging for you. Please visit the City’s COVID-19 business support webpage for information on steps the City is taking to support business owners.
Temporary Patios, Sidewalk Cafes and Outdoor Retail Expansions
Rules around temporary patios, sidewalk cafes and outdoor retail expansions are relaxed so you can create more space for your customers in alignment with Alberta Health Services (AHS) guidelines. Until the end of 2020, you have the option to expand your patio or retail space by following a set of guidelines and signing a declaration form. Read the guidelines and proceed with signing the declaration form.
Reporting Health Order Violation Concerns
Complaints on self-isolation restrictions, mass gatherings and workplaces or businesses not complying with closures should be directed to the Alberta Health Services complaints form.
Please contact email@example.com or 780-442-5054